"Easy, quick, complete. Service Advisors A. J. Tisdale and Jennifer Cook are friendly and quite competent. "
"The technician forgot to put coolant after replacement of water pump almost empty."
"I purchased a floor liner for my vehicle. I received an email that it had been delivered to Leith dealership. I picked it up same day. Easy!"
"I ordered an non stock part and had it the next day. If I ever buy a new car, it will be a toyota from Leith."
"I appreciate Nicole’s thoroughness and assistance, along with the entire service crew, who provided excellent customer service!"
"I called Leith Toyota to inquire about purchasing 4 new tires to take advantage of their special. They squeezed me in the same day, The service writer for my service was respectful, friendly and provided all the information I needed to make the purchase. She explained in detail what they were providing and estimated about how long it would take. I would definitely recommend this dealership for service and looking forward to having all my vehicles serviced here as required. Their prices are competitive and their service department is clean, organized and they have a high respect for their customers.
Well done, keep up the excellent performance !
"
"Great holiday deals and pickup was a breeze. Easy!"
"Ordered my parts. Online was very easy… A few days later parts were there I picked them up I couldn’t of asked for a better experience parts department has it going on and they have their things together. I’m very satisfied thank you leith Toyota parts department."
"Ordered on line and picked up the same day"
"The drive was a beast from Fuquay Varina, but I saved about $60.00. Probably a wash when time is factored in, but I was free and it was a nice sunny day for a drive. Pickup was flawless.
A little inside baseball on dealership parts and pricing. You will only get the online price online. If you walk up and order, it is a different, usually higher price. It was explained to me that Toyota Corporate tracks online purchases and allows the pricing to be lower. Doesn't really make sense to me, but that's the deal. Also, I would recommend calling before ordering to make sure the parts are in stock, otherwise, you might show up to backordered parts. Finally, I got almost 90,000 miles out of my original OEM pads and rotors. Probably could have pushed them to 100K, but doing the labor myself brings new front brakes in for under $200.00. Love my Tacoma."
"Awesome first impression. I had ordered a part online not realizing that the seller was only 10 miles away. I had selected the shipping option so there was $37 shipping cost. When I realized I could pick it up I called and asked if they could reverse the charge and I could come get it. They said sure they had the part ready for me in about an hour and I was able to get it with no hassle someone even carried it out to the car for me. "
"Floor mats ordered online. I drove an hour and a half to pick them up and parts guy didn’t check/ mats not available. I called the store back and received NO help!!!"
"I had difficulty getting someone to tell me how to get to parts. But the parts were correct"
"Everything was great but the price could have been better. "
"I ordered the part online and when I came to pick it up they were pretty descriptive of where to pick it up and they were all pretty kind"