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Product & services pricing
3.71/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2021-12-01

Lens.com is great!

"I've ordered contact lenses from Lens.com for many years. It is always a positive, very efficient process. They make it easy from great reminders, to uploading a new prescription, to placing the order. I also compare prices from time to time and they always have had competitive, if not the lowest, prices. My only complaint is that there is no way to split payment between two cards, say a Health Account Debit Card and a Visa. But other than that, everything is great."

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Verified
5/5

2021-12-01

Great order process from start to finish

"The entire process from start to finish went Great!! It was easy to select what I was looking for, my order shipped quickly, and it was received in a very timely manner. Thanks!!"

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Verified
5/5

2021-12-01

Great experience

"Ordered then received. Couldn't get better"

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Verified
1/5

2021-12-01

Blurry vision lenses are not good

"I cant see well with them my prescription came wrong"


Verified
5/5

2021-12-01

Fast!

"Prescription was verified the very next day and shipped shortly after that. Thank you!"

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Verified
5/5

2021-12-01

Easy to purchase, fast shipping!

"This site already had my prescription from a previous order a couple of years ago, and was so quick to verify with my ophthalmologist and ship out my purchase! I was pleasantly surprised with how quickly my order came! "

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Verified
5/5

2021-12-01

Quick.

"Too bad I have to wait two weeks before I can ask for my rebate. "


Verified
5/5

2021-12-01

Great Value

"This was my first order with Lens.com and I'm very pleased. It's a great value compared to all the other sellers. "

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Verified
4/5

2021-12-01

Never been able to claim a rebate

"Customer for years never claim a rebate, system too complicated
"


Verified
4/5

2021-12-01

Good price and fast delivery

"Took off one star because, 10 days after delivery, I still can't access the documents to request my rebate. Site keeps saying doc will be available after delivery is confirmed..........."

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Verified
4/5

2021-12-01

Good lenses

"Not a bad experience. I wish they gave us an actual discount instead of a rebate. And some of the lenses they shipped me were older and had harder to tear edges that the newer ones. "


Verified
2/5

2021-11-30

Fast process

"Orders my contacts fast and they got delivered fasted but I still can’t print my rebate"

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Verified
5/5

2021-11-29

Awesome

"Perfect, and half the price from eye doctor."

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Verified
5/5

2021-11-28

Quick service

"Quick shipping, correct product "

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Verified
5/5

2021-11-27

Great service and price.

"Always a great experience. Great price and arrives FAST. "

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