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Product & services pricing
3.71/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2021-11-17

Awesome Service

"I placed my order because my usual place had my order for 3 weeks and nothing. So I placed my order with Lens.com and received it on the 13th."

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Verified
4/5

2021-11-17

Fast delivery, great prices

"Excellent service overall, still waiting on rebate info..."

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Verified
5/5

2021-11-16

Very pleased!

"Very fast prescription verification and shipping on my lenses! Add the rebate to the great service and this was definitely the way to go!"

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Verified
5/5

2021-11-16

Great experience, fast shipping!

"Everything arrived promptly and price was the best I could find anywhere. Very satisfied!"

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Verified
5/5

2021-11-15

Easy ordering process and fast delivery.

"Ordering was easy and new lenses showed up a few days later. Will likely order again. Waiting on my rebate now. If that works out, then it certainly will be much cheaper to order through lens.com than through my eye doctor."

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Verified
4/5

2021-11-14

I don't like mail in rebate

"you should have the online rebate send in,or just give the contact lens for less."

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Verified
5/5

2021-11-15

Great Service! Great Price!

"Jennifer was exceptional - professional & proficient.. She addressed my concerns and made me a new Lens.com customer whereas - I am now a former 800-Contacts customer!

Thanks again and for the speedy delivery!

Respectfully,

James Perakis
"

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Verified
5/5

2021-11-14

Great Service

"Lenses that I needed were available and I received the lenses in three days."


Verified
5/5

2021-11-14

Easy Order & Fast Shipment!

"I was very pleased with my most recent order on Lens.com. The online ordering process was extremely easy and I was shocked by how fast my lenses arrived! I live overseas on a military base in Germany and sometimes orders can take weeks at a time to arrive. My Lens.com order arrived the very next week after my order was placed! Great service! Thank you Lens.com!"

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Verified
5/5

2021-11-14

Great!

"Had an issue with billing but customer service cleared it right up! Very friendly and helpful. Super fast shipping and quality product that I am used to."

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Verified
5/5

2021-11-14

Great price!

"Great price and service! I saved almost 60%."

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Verified
2/5

2021-11-14

Where's my rebate

"They advertised a cheap price after rebate. I ordered the lenses but the price was way more. I called the company and right before my eyes the price changed. I'm waiting for my debit card to arrive in the mail. It would have been better to just put the card in the box with the lenses. That would make customers very happy and satisfied with the transaction.
David Kugler
"

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Verified
5/5

2021-11-14

Great Company

"I ordered Lens to wear for work. FedEx said they delivered them but did not. I called FedEx who I could barely understand except for call the seller. I did call Lens and they were great. They send another box overnight. Only FedEx was the problem. Stated they tried to deliver but no one home but I was. Finally got the box. Bottom line: definitely order from this company, they are great but don't use FedEx."

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Verified
5/5

2021-11-14

Great contacts!

"Excellent service great product!"

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Verified
5/5

2021-11-13

Love !

"Easy to order and only wish I would receive rebate automatically otherwise very happy"

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