"Hi,

I'm in the British Isles and I've just received the silver thumbrest for the Fujifilm X-T10 and the beautiful brass bird soft release. This is my second thumbrest and soft release - the first was a few months ago for my X100T.

As someone else has said, it's always a bit nerve-wracking ordering from across the ocean but, apart from the inevitable delays in the postal system (something you have no control over), I am more than happy. The quality of these items is outstanding and I have no hesitation in recommending them.

Thank you!

David
Isle of Man"

"I recently purchased the filter adapter for the s95, plus a starter filter kit and a Tiffen 09. The adapter changed completely my idea of the s95, now I almost always carry it along and I don't miss my Canon 40d so much. An ultracompact like the s95 definitely deserves a filter adapter. It makes for MUCH MORE fun. Service was also great (thanks Liz for processing my order so fast ;-))

All in all, great product, great service. I only wish I orderd the Franiek's grip, wich must be another great addition.

Thank you.

Alessandro
Venice, Italy."

"I'd like to thank you, Lensmate, from the bottom of my heart for the wonderful transaction! What a nice packing, what prompt delivery - and that is saying a lot since I live in one of the remotest, most secluded corners of the world! Lensmate, you have proved that there is no better way to please a customer other than genuine good service. Henceforth, I shall buy camera equipment from only you! Thank you! "

"This is a seriously excellent company to do business with! They made a very slight human error in my order and their customer service response was far beyond the call of duty, in terms of effort and compensation! They probably lost money to make sure that I would become a loyal customer! I am definitely a lifetime customer after my amazing experience with them!

Aside from that, their prices are more than fair, their product choices (what they choose to sell to the consumer) are only quality pieces and the product descriptions on their website are exactly accurate.

In other words, they don't offer fancy products that will cause one difficulty in use. In fact, quite the contrary, they sell what works well at an extremely fair price, especially considering the completely hassle free way that they do business. I mean no headaches, nothing... you know exactly what you're getting, the price is at or below what any other shop is offering the product for... and the customer service is priceless!

If you have need for anything that they offer, buy with complete peace of mind. They are so fast and consumer sensitive, that I am going to go ahead and order a few more items!

They treated my first order like I was a long-term, multi-thousand dollar customer! A+++"

"I”LL BE A CUSTOMER FOR LIFE. I ordered an adapter, 2 Moya filters and a lens cap for my Canon SX10 IS. The package arrived promptly (4 business days from order to arrival) and was well packaged for travel. The adapter fits like a glove and is very well constructed. The filters were well priced. I have seen them cheaper but not at reputable dealers, so the 2% - 5% premium was WELL WORTH MY MONEY. To this point I was very satisfied with my purchase but here’s the action that makes Lensmate a world-class operation; I remember when I placed my order that the shipping seemed a little high (~$13) but I needed the adapter so, I figured it was worth the premium. Today, I received an email stating that I was overcharged for shipping due to a problem with the shopping cart program and that I was receiving a $5.00 REFUND. This was completely unsolicited from me and purely voluntary on the part of Lensmate! In this electronic world of cheats and shysters, Lensmate stands out by offering excellent products combined with fair prices and world-class service and business ethics.
Thanks!
"

"My experience with Lensmate was great! I had just purchased a Lumix LX3 camera and was having difficulty finding the original manufacturer adaptor and polarizing filter I needed for a trip I will be leaving on tomorrow. I ordered the items on Monday night and they arrived Priority USPS on Thurs! I had expained via e-mail that I had the pending trip and needed the items post haste and they got right back to me and put the order in the mail the next day. The items I ordered are better than the original manufacturer too! Great experience. I will order from Lensmate again! Jeff"

"A great company to do business with. Their site was very easy to use as well as informative and even had a notice that an item I wanted was out of stock and gave the anticipated day it was in. I place my order and they shipped it out as soon as the item was in. I will definitely do business with them again as well as use their site as a reference for information. Thanks !!!!"

"I fully believe in capitalism and customer service, so I wanted to write this review. I have not had a lot of dealings with Lensmate, but the prices are decent, and any extra cost is worth a company you can trust. I emailed them and got a good answer and I bought the adapters/lenses through them (though I do wish there was a way to call). I feel like the sample photos were a HUGE point in convincing me to buy from them. There is so much cheap junk out there, that getting equipment that I can see has been thoroughly tested and reviewed is very helpful. Now I suppose if there are problems with orders in the future things may change, but so far I am VERY impressed with their website and product information, and will do business with them again this afternoon, which is the highest compliment I can give any company."

"Kudos to Lensmate for such an outstanding transaction. My order came earlier than expected despite the holiday season. I was expecting more than 3 weeks to ship to Thailand but it came in less than two weeks. The products are well packaged and well inspected. The quality of the converters is really superb. It fits very well. I wished they have more products to sell so I can just order from them all that I need."

"Lensmate is a great company! I emailed them about some questions I had about their adapters and lenses. It took a few days for them to respond, but the answers they provided were clear and very helpful. I placed my order during Labor Day weekend; on the 4th I received an email stating that the order was being shipped via USPS; it arrived on the 7th in excellent condition!"

"This is a great company with good products and responsive people. My first order was in August, early Saturday afteroon. They shipped it out the same day from WA state via Priority Mail, and it arrived in AZ Monday afternoon! I ordered a second adaptor this Saturday, but there were server problems authorizing my credit charge. I sent an e-mail describing the problem and received a response a few minutes later, on Saturday. I received a followup e-mail this Monday morning saying all is fixed and my order has been shipped. Their response, concern, and communication is excellent,and so is their adapator for the Canon Powershot S2,3,5. "

"They offer adapters for my Canon S3 that are superior to the ones available at other camera accessory shops. The items are well machined, fit well, and look good.

I ordered a few other items from Lensmate and they arrived in good condition.

I was a bit skeptical since they shipped my order via USPS Priority Mail, but it arrived promptly and as I already mentioned, in good condition."

"Ordered lens adapter, UV filter, 2 gig SD card for Canon PowerShot S3 IS. Excellent service and quick shipping. Recommend highly."

"Asked on an email for some clarification and they didn't try to push products or recommend expensive upgrades, just honest answers. Later I ordered an S3 adapter tube, a wide converter and a bunch of filters. I needed extra quick handling and delivery as I was travelling to the US and would only be around for a week. Got an email response the very next day I posted the order and received the goods two days later. Everything in excelent packagind and condition. Overall, one of the best online shopping experiences I had, highly recommended!"

"Everyone I've talked to on forums says that Lensmate makes the best lens adapters for the Canons, and the quality of my lens hood was impeccable. The OEM Canon adapter for the S3IS is plastic and has about a millimeter of wiggle room on my camera. This hood is aluminum and it fits like a glove. All for a lower price, too - With the collapsible rubber hood, my order cost $30, but Canon plasticky equivalent cost $35.
As for the quality of buying from them, I can't complain. Really - everything went just the way it should have gone. I placed the order Monday, got the shipping confirmation Tuesday, and the stuff got here Friday.
I will be buying from these guys again, and soon... I have my eyes set on a wide angle lens."