ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-04-12

Excellence as usual!

"What can be said. On time, Easy rent and return process. Great way to try new gear before you buy. I'll be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-08

Good Service

"Rented a video camera, received it on time, even had a shipping issue resolved over a weekend. Received the camera and during its check out had questions on its operation, was given access to a video tech who was knowledgeable on its operation, issues resolved. Great service!"


Verified
5/5

2018-04-07

On Time, Good Value

"I recently rented a Sony 100-400 GM lens for a trip to Ireland. The rental process was straightforward, at a good price, with good communication channels both ways. The lens itself arrived in advance of my departure, giving time to checkout it out and pack it securely in my camera bag. On return, it was easy to use the same packaging materials to return the lens. The lens was in perfect condition on arrival (and on return), and performed admirably on a once-in-a-lifetime trip. I will definitely use LensRentals in the future, and recommend them to my acquaintances."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-06

Easy, Fast and Inexpensive.

"Easy, Fast and Inexpensive. What more is there to say?
Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-02

Above and beyond

"The lens was in impeccable condition and packaged very securely. They included everything needed from a padded lens case to tape to close the box when shipping it back. Very smooth process and I'll definitely be renting from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-04-02

Fast. Accurate. Reliable

"An event unexpectedly came up which required that I get a fast, accurate low light camera. My 800e is very nice but not up for shooting a state semifinal BB game. LR got my D500 in the air that day and I received it early the next day...in time for a 400 trip. Will know who to call next time. Service, product and packaging exemplary. "


Verified
5/5

2018-04-01

Quick, Easy, High Quality

"I was in need of some gear to finish a project.
Not only did LensRental have the gear I was looking for. It was very affordable.
Easy and quick shipping.
I will definitely use them again and highly recommend them!
"


Verified
5/5

2018-03-31

Fast and dependable

"Fast and reliable service. Great quality lens. 2nd time renting, will absolutely rent again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-31

Great all-around experience!

"Lens arrived 1 day early. Packaging was very professional with more than adequate protection. Used the lens for a outing in Utah, and it was well worth the investment. Got some spectacular images. So much so, that I will get a few copyrighted. Return was easy."


Verified
5/5

2018-03-31

Highly recommend!

"Super fast delivery! I’ve used them 3 times now & nothing but excellent service. First time I sent it back with fedex express & they were very understanding & helpful. Best place to rent camera gear!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-03-30

Excellent customer service and excellent equipment.

"The website was easy, the advice was perfect and everything came on time. All the equipment seemed brand new. This is a well run company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-03-30

Great lens.

"From the packaging to the information inside of the box, everything was top notch. The lens appeared to be new. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-27

fantastic experience with renting from LensRentals.com

"Rented the Sigma 150-600 Sport for my Nikon camera, lens arrived 2 days before I asked for it to arrive to me. It was a shame that with a NorEaster that I didn't get out to use it before we left for Arizona. Lens worked perfectly when I was out there, I was warned that it's a heavy lens (6lbs) but carrying it around all day in the desert with a D7100 & Nikon 70-200 F/2.8 became difficult and tiring. Sending it back couldn't have been any easier as they supplied tape and the shipping label.

Would easily recommend and will rent again on my trip next year to Star Wars Canyon in Death Valley CA.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-03-26

Good service.

"1st time renting from LensRentals.com. Real smooth experience. Will most likely be using them again. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-03-26

Awesome service!

"Will definitely be renting from here again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process