"From first phone call to the last. Everyone I spoke with was courteous, informative, making sure I understood what I was ordering. FedEx messes up my delivery, causing a three delay in getting my rental. Staff immediately assured me I wouldn’t lose those days. Packing was great. Return tape.... hilarious (and true). Thank you for helping me experience the swamps of S.C. on an up close and personal basis with your recommendations. I called to rent a lens.. got it, but also was intrigued by a Sony bridge camera.. so was able to rent both to compare at same time. Thank you very much for your suggestions. I will return as a customer and maybe even a buyer."
"I love the way LensRental stays in touch on the front end when the order is initially placed and on the back-end upon receipt/return of equipment. They packaged the two lenses, a Sigma 85mm Art and Tamron 24-70 recently rented so well in a heavy duty case that ensured equipment was protected. And as always I produced great imagery to the extent I'm considering purchasing, I just can't decide which lens I love more I love them both ARGH!"
"I was sent the lens a day early which made the experience that much better. I was able to go out and shoot and it was probably one of the better days I had with the lens as far as seeing wildlife goes. Great service and everything was as expected. I will rent with you guys again in the future. "
"I had several questions about the lens, and the staff was readily to respond to me, even over the weekend. Love working with LensRentals.com. "
"This is the 4th or 5th year (maybe more) that I've rented a Canon telephoto lens to photograph the Reese's Senior Bowl practices and game. LensRentals has always sent a lens early and each lens has always been in excellent to like new shape! The lenses have been tack sharp, as well! Many thanks!"
"Vast assortment of camera gear. I usually rent items I intend to purchase online, providing me an opportunity to try-before-I-buy.
Top quality, shipped promptly, and with everything you need to return. "
"Everything was super smooth with the process. Equipment was flawless! Had to contact customer service when return was in middle of snow storm. Super friendly and helpful! Only issue I had was sadness that I had to send gear back. "
"I have rented from LensRentals.com for several years. I have had to change orders, addresses, and equipment. They have been able to help me with anything I needed to be done. I would recommend LensRentals.com to everybody. "
"You guys are absolutely amazing! So receptive to help no matter what the day or time- always helpful! Superior customer service!"
"Great customer service, great lens."
"Rented Canon 400 mm DO lens. Been renting from Lens Rental for a couple of years. It's always been a smooth, efficient, and hassle-free experience."
"Very courteous, typically has item in stock desired, excellent pricing given local camera stores rental cost! They offer specials too! Always comes on time. Insurance is worth it. I’m grateful. My comments are sincere. "
"I've been using LensRentals as my go-to for renting lenses for years now & I haven't had a single complaint. I receive a quality condition lens on the day, or sometimes even the day before, I'm expecting it. I have referred and told many friends about this site. The only thing, is I wish there were rewards or discounts for loyal customers, like myself. Having something like that would make this company a 15/10 in my opinion. "
"Impressed at the service and quality. Really glad you guys are here.
You consistently have better prices and service than our local rental house, even with shipping.
Keep up the great work. "
"Rented a Canon 400 Do II. It arrived a day early and worked great. I will rent again. "