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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2005-02-25

"This company received my return on January 15, 2005 and six weeks later I have not received my refund. I have contacted them 12 times on this matter. They stated that the refund had been issued on three different dates, but that has been untrue. The company president stated that the refund was posted on February 11, 2005. I have not received a refund. I will never do business with them again. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
1/5

2005-02-08

"Very unhappy with our experience with this vendor. We received defective merchandise, which we returned, and was sent a replacement, but we were charged twice for the item. Also, was told we would be refunded our shipping cost to send back the defective item and have yet to be credited. Calls to this company are not returned as promised by their personnel. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
1/5

2004-08-27

"Purchased a New Cash Register that they advertise on their website and received a refurbished unit that wasn't even fully assembled instead. I told them I wasn't interested in keeping the refurbished cash register and wanted a refund. No refund issued and no they claim they have no record that the item was returned even though I have a Proof of Delivery from a major overnight company.

Would not consider doing business with them again. Too many delay tactics.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products on-time
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Delivering products damage free
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Ease of checking delivery status
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Overall technical support
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Resolving problems
Being easy to reach
Making decisions on their own
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Being trustworthy
Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
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Web site reliability
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Speed of web site
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Web site being easy to use
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