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Featured Review


1/5

2012-01-15

"Order from DE was not packed properly....the gloss coating item SGCGL - 1 gal was received damaged and leaking from box....the other order SGCGL-2 gal was received fine as it was double packed in foam. Please issue a replacement order of SGCGL -1 gal to replace the DE order....UPS tracking #1ZE2F7630345638098.
Thank you
Note: up until now, I have been very satisfied with LexJet products and service.
"


Rep reply posted 2012-01-16
A rep from LexJet, lexjet, has responded:

“I apologize for any inconvenience with the damaged package. A Sales Representative will get in touch with you about this right away to work on a replacement order. Please contact us as soon as possible if something like this happens again, so we can get a replacement out in a timely manner.”


5/5

2012-01-13

"Another good experience. My first choice supplier."


5/5

2012-01-12

"The delivery was fast. Lexjet products are top quality."

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5/5

2012-01-11

"Excellent, they havwe always responded to my special request or problems. The online ordering form works well and the shipping is prompt."


5/5

2012-01-11

"Product was shipped same day, arrived couple of days later. Packaging was adequate to keep it in good, usable condition."

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5/5

2012-01-11

"I have always had a great experience with LexJet! They are great at helping me get the right product for my projects. The delivery is quick and their knowledge of their product is invaluable."

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5/5

2012-01-10

"They are my number once resource when trying to solve issues in wideformat."

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4/5

2012-01-09

"Came in two days? Usually comes in one"

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Rep reply posted 2012-01-10
A rep from LexJet, lexjet, has responded:

“Thanks for taking the time to submit a review, we always appreciate the feedback. After double checking the tracking on your order, the reason it was a 2 day delivery is due to the UPS holiday schedule. There were no pickups or deliveries on January 2nd in observance of the New Year’s holiday.”


5/5

2012-01-07

"LexJet is awesome! I've never been disappointed. When I need something that I don't normally purchase, customer service is always so helpful. The new flat rate shipping is great too!"


5/5

2012-01-07

"Great and personal customer service and support. Listens to the customer--very important."

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5/5

2012-01-06

"
I've become a faithful Lexjet customer after purchasing from them over the years. Any time there was ever any issue with orders, it was resolved quickly and to my satisfaction. I have never been disappointed, and that is why I now rarely shop elsewhere. There web site is truly a "Better shopping experience" simple to order, and easy to navigate thru the product information. Makes me want to keep going back to buy.
Try them, you won't be disappointed! I am a HAPPY and loyal customer. Their Customer Service ethics are unparalleled! I can not think of one bad thing to say about Lexjet or their customer service. I only wish all companies were as customer oriented, and high principled as Lexjet!

Kip McCord
Hermitage,TN
"

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5/5

2012-01-06

"Allways great service and great product at a price friendly cost. Thanks Justin Lentz "


3/5

2012-01-05

"Product was exactly as advertised and came before it was supposed to be delivered. However, product order was not clearly shown to include tax until after already ordered, then it is too late. LexJet does not have a method online to cancel the order after submitted except to phone in within 15 MINUTES after you order. If ordering after LexJet store has closed, that's a problem. They need to have an option similar to Amazon where you can change your order or cancel online after you have placed the order. Also, with tax included to LexJet's product price product was not cheaper ( nor more expensive ) than going to your local office supply store. That was disappointing to know ONLY after already placing the order. All in all, LexJet was just OK."

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5/5

2012-01-05

"Fantastic! I've enjoyed working with the Lexjet Team for the past year! They are all very helpful, courteous, and have great attitudes! A rare thing in customer service these days! And their delivery time is very quick and with the new $10 one-rate its unbeatable! Thanks a Bunch for all that you have done to help increase our business!"

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5/5

2012-01-05

"Good price, fast shipping. I love that. Keep up the good work. I will always look at Lexjet for future purchases. "

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