"I've been buying from LPD few times and have always been satisfied.
If there was one thing I would change is, after submitting online order you need to confirm the order by email as well. This extra step sometimes delays the order, although the shipping was quick after that."

"My 2023 Rx was broken into. I needed a right rear window glass, no one in Canada or eastern US had it. Ordered and orocesssed to be cancelled a day later. Luckily was able to get one from Lexus dealer in the US "

"Great pricing , great packaging of a fragile sunroof ! Will order from again ! "

"Good customer service. Did not have the part I ordered but informed me there was a cheaper one available and have refunded me the difference."

"Couldn’t find my address apparently? Thankfully a neighbour 3 blocks north delivered to me . Ridiculous I can’t just pick up at their location in London. "

"Ordered stuff from Lexus Direct, pretty easy to find parts n order"

"First time I am ordering form lexuspartsdirect. will rate when I got the items. "

"Easy to navigate. Will give better review once the part arrives."

"very quick service and part are available"

"they were quick and fast for me"

"Bought brakes for my ls500 and they came well packaged and fast thanks again. "

"chatted with them on line 3 times to confirm my part was correct, said they would call me but didn't. Ordered part anyways. Will update review again after receiving part. I'm 99% sure it will be OK. I just want a confirmation verbally."

"Good service Little d lay on delivery "

"I ordered parts and communication started right away but was very vague on whether or not parts were in stock and what an estimated delivery would be. After a few days parts were shipped and arrived quickly. I just think that it would make sense to show online if the parts are in stock or not and give an accurate estimated delivery date."

"Product and pricing are very good. Very easy to search for products. Would like to have visual confirmation that the product is accurate."