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Product & services pricing
4.56/5
Chance of future purchase:
4.46/5
Shipping & packaging:
3.34/5
Customer service:
4.27/5
Return/Replacement policy:
5.00/5


Verified
2/5

2024-12-03

Website is not very user friendly

"Spent too much time trying to order these two parts. Does not want to accept VIN number for my vehicle, changes the model to 350h rather than a 450h. Fortunately Hector Martinez was great at helping me get this ordered. "

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Verified
5/5

2024-10-31

Awesome Sale!!

"Our local Lexus dealership did not participate in this "No Tricks All Treats Event", so on this Halloween day I say Booooooo to them!!
I am so thankful to have found your Lexus of Santa Barbara with the best prices when comparing to other Lexus dealership participants. We look forward to getting these items and say big Thanks Much to you all!!
"


Verified
4/5

2024-10-25

Very Good and strong

"Better time and good primero. "

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Verified
5/5

2024-10-24

"Chris at Lexus (service department)simply AWESOME,what an absolute pleasure to deal with!"

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Verified
5/5

2024-10-07

Excellence

"Very friendly customer service and Excellent support from Sebassian"

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Verified
5/5

2024-10-02

Call Hector

"Hector in parts was awesome. He listened, consulted, then directed. Very professional. I'll call him the next time we need parts"

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Verified
5/5

2024-10-02

Parts

"Web page was Easy to navigate."

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Verified
5/5

2024-09-20

Best prices

"Y’all beat all the Toyota dealers on price and free shipping!"


Verified
5/5

2024-09-06

Great akd rasy service!

"Bery easy to work woth, freat le ies on genuine Lexus parts akd free ahipping. "

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Verified
5/5

2024-09-04

The parts service tech saved me a bunch of $$$

"I called after an emission label for the hood of my 20 year old is300. The cost would be $10 at the dealership, was just there on vacation last week. to $30 an extra to ship the label to my address, okay, it is required in CA. To ordering online and only paying $3.00. I am in love with my new OEM parts dealer. Thank you I am grateful. "

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Verified
5/5

2024-08-12

Best 2000 lexus gs 300 original parts that fit just right and keep my car running as smooth as posible highly recomendad place 10 outof10

"Easy to find parts and good customer service "


Verified
5/5

2024-08-07

Great service when I needed it fast.........................................................................................................

"very helpful and knowledgeable, very efficient"

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Verified
5/5

2024-07-27

Excellent service

"Excellent service parts are correct"


Verified
5/5

2024-07-29

Phenomenal Customer Service

"Hector and his team went out of their way to take care of all my needs. They were really understanding, patient, and professional. I would highly recommend working with them!"


Verified
5/5

2024-07-23

Great Price

"Checked other dealers in CA and you had the best price.
Part was easy to find.
"