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Return/Replacement policy:
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Verified
5/5

2021-05-29

Easy Process with outstanding customer support

"I needed parts for my CT200. I stopped by the Lexus of Wesley Chapel dealership and Julian in Parts was very helpful. I explained my problem. He gave me a print out with all the parts I needed and the instructions explaining how everything fits together. He also told me that if I ordered online directly from Lexus, I would get a discount. The ordering process was simple and fast. I had problems with one part and called Julian at the dealership and he helped me out here as well. I have never been treated better at a car dealership than by the employees who work at Lexus of WC. "


Verified
5/5

2021-05-24

"FOUND ITEM I WAS SEARCHING FOR QUICKLY, MADE PURCHASE."


Verified
5/5

2021-05-23

Available online

"I was looking for lug nuts for my Lexus as I stripped one before during a tire change. I decided to look online and found you guys as sellers of lug nuts. I will get more stuff as needed. Thank you!"


Verified
5/5

2021-05-22

Great!

"The entire staff I interacted with were outstanding and very helpful. Even got a Golf Court ride."


Verified
5/5

2021-05-18

Curteous and Efficient

"Dee helped me an from the very first moment I knew I was taken care of. A different dealership had overcharged me for a part and Dee helped me confirm that Wesley Chapel had the right part for a much more sensible price. A good way to start my Tuesday morning."


Verified
5/5

2021-05-13

Lexus done r

"Always has the correct parts at reasonable prices."


Verified
5/5

2021-05-13

Great customer service

"I ordered floor mats for my LS 500. I got the wrong ones (my mistake). i called and was helped by Julian at parts. He is a fine gentleman. Explained things to me thoroughly, sent me a label to return, and ordered the correct ones (with F-Sport label). "


Verified
4/5

2021-05-07

Awesome but wish there was a picture of Actual part instead of a sketch/drawing

"Very happy that I can buy the bolts I need without needing to get the whole kit."


Verified
3/5

2021-05-05

Lexus GX460 Hitch

"Shipping experience was good. Prompt shipping. The package arrived within 3 business days. However, the package came pretty well hammered. I can't tell if I got all the parts since the installation instructions are missing. No opportunity to refuse the damaged shipment as whomever delivered it did a drop and run. "


Verified
3/5

2021-05-04

Shipping ----

"I thought the Shipping was excessive."


Verified
5/5

2021-04-30

AWESOME SERVICE AND GREAT PRICES

"They helped me find the correct part numbers and I purchased the products on their website for a nice discount and free shipping. Love it! keep up the great work!!"


Verified
4/5

2021-04-26

"A little problem with shipping code. Thank you"


Verified
5/5

2021-04-24

Customer service

"I really appreciated the help I received from Parts and garage staff ordering and installing my new floor and trunk mats, they made the process simple and fast!"


Verified
5/5

2021-04-23

GREAT PLACE TO ORDER PARTS

"EXCELLENT TO ORDER PARTS "


Verified
5/5

2021-04-21

"Really easy to place the orders"