Product & services pricing
4.84/5
Chance of future purchase:
4.90/5
Shipping & packaging:
4.93/5
Customer service:
4.90/5
Return/Replacement policy:
4.92/5

5/5

2024-12-12

Great Customer Service

"karen A. Always provide excellent customer service."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-12-05

Thanks Abigail

"One of the very good agents "

Pricing of products and services
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Product Returns/Refunds/Exchanges

5/5

2024-12-13

Franklin Aracena is an excellent agent in vendors relationship, always very helpful soo happy when he solve my issues quick .

"Franklin Aracena is an excellent agent in vendors relationship, always very helpful soo happy when he solve my issues quick ."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-12-13

Many thanks to Franklin Aracena, 5 plus stars

"As a vendor for LHG, for almost a year, Franklin Aracena was exceptional at handling our questions and was very informative. 5.7 Construction would like to thank Franklin Aracena for his time and attention. His customer service skills and knowledge have helped us to better assist the customer with their claim. "

Overall customer service

5/5

2024-12-12

jeff luna is the man

"i say that because hes always pushing our jobs and helping us get things done."

Pricing of products and services
Likelihood of customers making future purchases
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5/5

2024-12-13

Great customer support

"Karen A
Excellent communication and a pleasure to speak with .
"

Pricing of products and services
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5/5

2024-12-13

Very professional and helpful.

"Karen Acosta is a very helpful representative she was able to guide me in the right direction on what to do with a service work order and we were able to come to a resolution on the claim that ended up benefiting me and my customer. Great customer care team! "

Pricing of products and services
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5/5

2024-11-29

I recently had the pleasure of working with Jeff Luna at Liberty Home Guard

"I recently had the pleasure of working with Jeff Luna at Liberty Home Guard, and I can't speak highly enough of his exceptional service. Jeff was incredibly knowledgeable, professional, and genuinely cared about addressing my needs. He took the time to explain everything clearly, ensuring I felt confident and informed every step of the way. His friendly and approachable demeanor made the entire process seamless and stress-free. Liberty Home Guard is lucky to have such a dedicated and outstanding team member. Thank you, Jeff, for going above and beyond to provide an excellent experience"

Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

5/5

2024-12-07

Excellent

"Excellent customer service "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Product Returns/Refunds/Exchanges

5/5

2024-12-13

As a new Vendor within the probationary period, I wish to compliment Jeff Luna on his professional and expert handling of an issue

"I phoned to get some clarification on the acceptance of Work Orders as well as authorization procedure, and was very impressed at how well Jeff Luna assisted me. He listened and then proceeded to provide all the information I needed to relay to the rest of our staff. Excellent communicator! And I must say, Liberty Home Guard makes the process simple and straight forward for Vendors, which is greatly appreciated. "


5/5

2024-11-05

great service

"Annie Nunez great service always!"

Pricing of products and services
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5/5

2024-12-13

Service Review

"I've had the pleasure of working with Ronald at Liberty Home Guard as my account manager, and I couldn't be more impressed. Ronald is professional, knowledgeable, and always goes above and beyond to ensure everything runs smoothly. His attention to detail and prompt response have made working with Liberty Home Guard a stress free experience. I highly recommend Ronald and Liberty Home Guard to anyone looking for a home warranty provider."

Pricing of products and services
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5/5

2024-12-12

JP

"Experience has been well, strive to keep a relation with JP Luna, the LHG crew!

Cordially Less Leaks
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2024-12-12

Great company

"Quick service easy to get in touch with a human "


5/5

2024-12-09

Great

" I called to ask some questions about product and Franklyn A was able to help me with my questions. About services and I was able to understand the product. Better "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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