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Product & services pricing
4.84/5
Chance of future purchase:
4.90/5
Shipping & packaging:
4.93/5
Customer service:
4.89/5
Return/Replacement policy:
4.92/5

5/5

2024-12-13

Great customer support

"Karen A
Excellent communication and a pleasure to speak with .
"

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5/5

2024-12-13

Very professional and helpful.

"Karen Acosta is a very helpful representative she was able to guide me in the right direction on what to do with a service work order and we were able to come to a resolution on the claim that ended up benefiting me and my customer. Great customer care team! "

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5/5

2024-11-29

I recently had the pleasure of working with Jeff Luna at Liberty Home Guard

"I recently had the pleasure of working with Jeff Luna at Liberty Home Guard, and I can't speak highly enough of his exceptional service. Jeff was incredibly knowledgeable, professional, and genuinely cared about addressing my needs. He took the time to explain everything clearly, ensuring I felt confident and informed every step of the way. His friendly and approachable demeanor made the entire process seamless and stress-free. Liberty Home Guard is lucky to have such a dedicated and outstanding team member. Thank you, Jeff, for going above and beyond to provide an excellent experience"

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5/5

2024-12-07

Excellent

"Excellent customer service "

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5/5

2024-12-13

As a new Vendor within the probationary period, I wish to compliment Jeff Luna on his professional and expert handling of an issue

"I phoned to get some clarification on the acceptance of Work Orders as well as authorization procedure, and was very impressed at how well Jeff Luna assisted me. He listened and then proceeded to provide all the information I needed to relay to the rest of our staff. Excellent communicator! And I must say, Liberty Home Guard makes the process simple and straight forward for Vendors, which is greatly appreciated. "


5/5

2024-11-05

great service

"Annie Nunez great service always!"

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5/5

2024-12-13

Service Review

"I've had the pleasure of working with Ronald at Liberty Home Guard as my account manager, and I couldn't be more impressed. Ronald is professional, knowledgeable, and always goes above and beyond to ensure everything runs smoothly. His attention to detail and prompt response have made working with Liberty Home Guard a stress free experience. I highly recommend Ronald and Liberty Home Guard to anyone looking for a home warranty provider."

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5/5

2024-12-12

JP

"Experience has been well, strive to keep a relation with JP Luna, the LHG crew!

Cordially Less Leaks
"

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5/5

2024-12-12

Great company

"Quick service easy to get in touch with a human "


5/5

2024-12-09

Great

" I called to ask some questions about product and Franklyn A was able to help me with my questions. About services and I was able to understand the product. Better "

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4/5

2024-12-12

Very respectful and nice lady

"Very good at communicating "


5/5

2024-12-12

Excellent Customer Service

"I have had the great pleasure of working with Ronald Severino on multiple occasions. Ronald is fantastic at his role of facilitating the flow of work orders through LHG. Ronald has provided our company (AirGonomics Heating & Cooling) with top notch customer service at every opportunity. It is obvious that he takes pride in creating a great customer experience while working through the claims brought to his attention. Thank You Ronald."

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5/5

2024-12-12

Thank you for helping me Jhon Diaz

"Thank you for helping me Jhon Diaz
"


5/5

2024-12-12

Frank is very helpful

"Franklin Aracena is very helpful aswering the questions I have about my issue. We was able to have a contractor contact me the same day. "

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5/5

2024-10-23

Jeff Luna Is the best!

"Jeff Luna Is super helpful and knowledgeable about his job."

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