ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.78/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.94/5
Customer service:
3.99/5
Return/Replacement policy:
3.22/5

Verified
3/5

2024-03-19

Have not yet received order

"Have not yet received order"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2024-03-19

Unprofessional

"I was disappointed by my experience "


Verified
5/5

2024-03-17

Fantastic

"Needed a replacement right away and they had the product plus assorted shipping options so the product could arrive at the quickest time possible."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-03-16

"Exactly what I ordered, received timely!"


Verified
1/5

2024-03-15

No help with returns

"No reply or RA for return."

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
3/5

2024-03-15

"Can't get anyone one the phone"


Verified
5/5

2024-03-15

Quick to find

"Found it right away and in stock, ordering was simple."


Verified
5/5

2024-03-15

power

"my chair works again

Thank you
"


Verified
4/5

2024-03-12

Review on getting a motor for my lift chair

"Very knowledgeable about everything but it's been a week already and I haven't received my part which was a motor for my lift chair. I've tried to get a hold of you but no one answers the phone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-12

Excellent

"It was what I wanted. It works as I had hoped. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-11

Great service

"Aside from the post office sending the package from Arizona to Seattle by way of Kentucky all else was good and helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-11

I hope the plug works

"I hope my friend will be able to use her lift chair once again. "


Verified
5/5

2024-03-10

Great job

"Part was exactly as ordered and was delivered on time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-08

Berri Best

"Berri was hands on and guided us through step by step "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-03-05

Very little attention to customer needs

"We had bought over 6k of equipment from this supplier a little over a year ago. When asked for the price of a replacement battery to negotiate with the facility who borrowed and disabled ours, it took them 3 business days to get back to me and when they did, needed to speak in person. I guess every opportunity is a sales pitch for them. I researched the price online, with time I did not have and will no longer ask for their support again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process