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Product & services pricing
3.78/5
Chance of future purchase:
3.92/5
Shipping & packaging:
3.86/5
Customer service:
3.91/5
Return/Replacement policy:
3.23/5

Verified
5/5

2021-01-20

lilmac

"very easy order, no problems. great price"

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Verified
5/5

2021-01-18

"I did not speak with anyone. I wish I could have see more pictures of the product. I believe that I order the correct one. My controller has a split wire that connects to the chair. I am hoping this has one too."

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Verified
1/5

2021-01-16

"I had a code for 5% off and it didn’t give it to me at checkout when I placed the order. Parts5 was the code"

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Verified
5/5

2021-01-12

The only re-engineered solution available

"I was so happy to find a company that has designed and implemented a solution for the Dewert system's obsolete Ultra Control Box 50757. As the only re-engineered solution I could find after heavily researching, it is also the most reasonably priced solution that allows us to keep a very comfortably fitting lift chair in operation. After talking with Berry in customer support, I was confident that the product would ship and arrive in a reasonable timeframe. It's important to note that after attempts to communicate with a representative via the 1-800#, email, and Live Chat before ordering, I was finally able to talk to a representative using the (623) area code number in mid-afternoon Pacific time. Talking to Berry provided the assurance I needed to order, knowing that LiftChair.com is still in business and reputable. "

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Verified
5/5

2021-01-12

"Video was very easy to understand and ordering part was very easy."

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Verified
5/5

2021-01-12

"very easy to use and freindly"

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Verified
5/5

2021-01-11

"Excellent price and easy checkout. "

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Verified
4/5

2021-01-11

"Easy web site to follow. Good info. "

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Verified
5/5

2021-01-10

ZOOM THRU

"Identifying part needed was easy. Website navigation was easy and intuitive. Too bad other companies don't make their parts replacement process so easy. This is my second lift chair from this company. The first lasted many years so I bought the same brand and model for the second chair. Second chair quality is awful! I fix it every other month! First chair wore out after many years. Second chair did not take long to start falling apart. But atleast the parts are available, easy to identify, easy to to order. Hopefully the time to arrival is not too far out. My chair is stuck in laid out mode."

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Verified
5/5

2021-01-10

Emailed response helpful!

"I saw this product online. And I wanted to know more about the capability with mom's lift chair before I purchased it. Response was timely and helpful."

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Verified
5/5

2021-01-10

"Was able to find the product I was looking for"

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Verified
4/5

2021-01-08

"Easy to complete. Don’t like this requirement "

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Verified
5/5

2021-01-05

"Love thanks for the support satisfaction "

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Verified
5/5

2021-01-04

I enjoyed my conversation with the sales person so nice.

"The sales person explained what I needed he was so gracious."

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Verified
5/5

2021-01-03

I’m Rating the Product Before I Received It But...

"The purchasing from the website was very easy. I spoke to a customer service representative and he was very helpful in finding me the right part."

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