Product & services pricing
4.16/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.28/5
Customer service:
4.14/5
Return/Replacement policy:
4.08/5

ResellerRatings
Verified
5/5

2020-07-12

So glad I found you! BEST CUSTOMER SERVICE! MADE IN USA

"After trying to order a chair for 3 weeks from other retailers (even ordering and getting no response from Customer service!!) I LUCKED IN TO finding Ken at Liftchair.com. I could NOT have asked for more help, attention to detail and personal customer service! I operate a small restaurant in Texas and THIS is how you treat people! #bekind (P.S. **** is going to LOVE his 37th anniversary present!!)"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
5/5

2020-07-12

"Your customer service representative was extremely helpful and courteous."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
3/5

2020-07-11

"your rep was great the web sight not to friendly"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

ResellerRatings
Verified
4/5

2020-07-10

Replacement switches

"Best price on a set of pricey switches. Just ordered so this is not a product review just a web site review. The web site is a little clunky to use, but OK overall."

Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2020-07-10

"So far very happy with Liftchair.com I called and requested help in making my purchase the CSR that answered the phone both times was excellent. The CSR referred me back to sales and said they would call me back waited and hour no call. Called again same process referred to sales waited an hour no call back. I did enough research on the product I went ahead and just ordered the chair without help."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-07-10

quick service

"Was not sure I was going to use this company from the initial call to the 800 number, but when the rep. called back I was very happy with the helpfulness and speed"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-07-09

Found my Part !!

"Thanks for having the parts I need for my broken lift chair"

Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2020-07-08

Dis

"Think it is a bit expensive and being a disabled veteran, money is tight right now It was hard to find the right numbers "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-07-07

Excellent service

"Thank you to Liftchair.com “Ken” for his help finding the part that I needed and for setting up the order. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-06-25

Part Arrived earlier than expected.

"Looked a waebsite for a new remote, Exact one was availanble, so I ordered it. Remote was delivered and I installed it. Easy installation. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-05

Human and dog chair

"Texted my problem with controls for 15 year old electronics for lazeboy. Solved with your help. Have tried for help elsewhere for three weeks. 20 mins with your company and part is ordered. Much appreciated. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-07-04

Very good experience

"Wanted to order here versus other websites as they offered an option the others didn’t....points for that. Ran into an ordering problem, confusion badically and I called them on the phone and left a message. Did not get the ladies’ name who took the call, but she was quite pleasant. Ken sent me an email with some advice and then followed up with me later to ensure the order went through. Gave me an ETA, so I have a good idea on when Mom will receive the chair. I normally hate any type of problem but they could not have resolved it better. Kudos to both individuals for speaking like people rather than robots. Given the chair arrives as promised and in good condition, I would not hesitate to come back. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-07-04

"So far so good. Had what we needed and it was easy to find exactly what I needed. "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-07-03

good deal!!

"ease of filling out paper work."

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-07-01

"Didn't have one part of the order separately but got the whole thing instead. Would have preferred only the one part."

Pricing of products and services
Likelihood of customers making future purchases