ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
5/5

2023-02-16

Naples decor

"I was able to find the chandelier for much less on your website"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-16

Great Customer Service

"The rep looked up the item I needed and found it discontinued. She found the newer item & gave me a great quote in minutes! Thanks April!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-16

Elegant Lighting

"Found this light fixture and called company for more help. Dana, the representee was very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-15

Service to the MAX!

"I have been a loyal customer for many years. Always good advice and very fair pricing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-14

Stellar service

"I’ve purchased from LNY multiple times. All agents I’ve worked with have been exceptional. Great customer service. Great products. Great prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-14

Wonderful work!!

"Great support and experience was zippy and industry leading! Cheers!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-13

Great Lighting Exp

"I had a few questions and my lighting rep was very helpful and very quick to respond to me. I would definitely work with them again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-13

New Porch

"Looking for just the right lights for my porch. These are perfect. The help I got from Rebecca at Lighting New York was great. She was prompt to respond to all my questions and had an explanation for all my questions."


Verified
5/5

2023-02-13

Very satisfied.

"Was purchasing from another retailer and cancelled because they were not quite sure how soon I would receive item. I then went on Kichler website and they put me through to you, and you were less expensive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-02-11

A VERY easy purchasing experience

"Great products, excellent customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-11

Awesome experience

"The chat was very helpful, I truly appreciate it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-10

Great Service

"A great way to shop online. Free shipping and no restocking fee make it possible to try a few options before you make a selection.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-02-10

Needed one more light!

"Wendy was terrific and very helpful!"


Verified
5/5

2023-02-09

making light fixture decisions so much easier!!

"Not being able to find a lot of options in local stores makes selecting very difficult so having the option of easy and free shipping along with returns is absolutely a game-changer!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2023-02-09

New Girl in Town

"Polite and helpful Assistant Lynanne S. Hope product arrives in good shape, is as advertised and works well for my living room"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service