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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
5/5

2023-01-27

Great service

"Great service from Dana - always a great experience working with LNY. "


Verified
5/5

2023-01-27

Good price and excellant communication

"I did Livechat and talked with Bryan. Although did not have the fan I was looking for on their website, he was able to find it and gave me an excellent price. "


Verified
5/5

2023-01-27

Love the look

"Just placed my first order. Customer service was great!!"


Verified
5/5

2023-01-27

"I chatted with Dana and she was awesome! Excellent customer service is always a must when purchasing online."

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Verified
5/5

2023-01-26

Light Up Your Life

"Sales and design teams are superb. Amazing customer service and best prices I’ve found. Planning to buy more lights!"

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Verified
5/5

2023-01-26

"appreciated the price match!"


Verified
2/5

2023-01-21

Answers to our questions, but unfortunately no one seemed to read the question thoroughly each time.

"Back and forth with Patricia 12 times and she was always friendly. Placed our order first thing this morning! After all the back and forth and miscommunication, I've paid for 6 fans when I only needed 3. Now begins the process of us having to return 3 fans and getting our money refunded. Considering my experience, I cannot recommend this process of getting lighting from this company using the Online process."

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Verified
5/5

2023-01-26

Great customer service

"I needed to return a few lights that just didn’t work in my space and customer service was very friendly and helpful. "

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Verified
5/5

2023-01-25

Glass replacement

"Appreciate prompt service on replacement part."


Verified
5/5

2023-01-25

Sweet

"Helpful, kind, knowledgeable and excellent customer service. "

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Verified
5/5

2023-01-25

"Everyone was very helpful!! Thank you!!"


Verified
5/5

2023-01-24

Oh My God - I have to place another order!!

"Great experience from Day 1. I called in at 5 min to close and Sierra was more than happy to help me with my order. Customer Service has been Excellent!
I am hooked and can’t say enough to about the BEST PRICE button.
"

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Verified
5/5

2023-01-23

Great shopping experience

"Working with April was a pleasure. "

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Verified
5/5

2023-01-23

Great service

"No Hassle aimed to please and price matched. "


Verified
5/5

2023-01-22

great so far

"quick help from chat. hope product is as beautiful as pics."

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