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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
5/5

2023-01-13

Excellent service

"Rebecca was very helpful and kind."


WJY
Verified
5/5

2023-01-13

Light up your life at lightingnewyork.com

"Have made 3 large purchases on line. The selection, value and customer satisfaction are all excellent. LightingNewYork has exceeded our expectations."

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Verified
5/5

2023-01-12

"Dana Walter was very helpful and professional"


Verified
5/5

2023-01-12

Super Helpful

"I had the globe to my lamp post break. I called and the young lady searched for the replacement, sent me the quote with a complete your order button. It was so easy. Thank You!"


Verified
5/5

2023-01-12

Fantastic Customer Service

"Bryan was awesome! Great job."

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Verified
5/5

2023-01-12

EXCELLENT CUSTOMER SERVICE

"I have previously ordered from troy before from another vendor -never again! shopping with troy direct was a breeze and a pleasure

GREAT CUSTOMER SERVICE- quality lighting xxoo
"

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Verified
5/5

2023-01-12

Replacement Respect

"I'm so happy to be able to replace my broken glass, so I don't have to be wasteful and buy a whole new light. Thanks for being helpful and giving me information on the replacement part I needed."

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Verified
5/5

2023-01-11

"Viviana is the best. Very efficient customer service"

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Verified
5/5

2023-01-11

Very helppfull

"found item on line and called to be sure all was what i needed and staff was very helpful and save me $$$$"

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Verified
5/5

2023-01-10

Can't find it cheaper AND I try!

"I always get the best prices at LNY and have used them often to replace various lighting in my new house!"

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Verified
5/5

2023-01-09

AMAZING SERVICE AND PRICE!!!

"Bryan worked with me to find exactly what I wanted and at the best price on the internet"

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Verified
5/5

2023-01-09

Surprisingly Enjoyable

"Rebecca was my rep. She handled all my requests in a professioinal manner. She was able to provide the most competitive pricing to make the eperience all the more worthwhile. Customer service does still exist."

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Verified
5/5

2023-01-08

Lighting up my life for the better

"I could not find these diamond cut 40w incandescent bulbs anywhere. So glad I found my original pkg. I went online and started a chat with customer service and they found them for me very quickly. Sooo happy. I have these in three of my ceiling lights. Thank you. "

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Verified
1/5

2023-01-07

The "Cart function" does not wok. I have had this issue for a week now!

"Cart doesn't work. Placing an order is a nightmare. Tech support doesn't seem to know what to do or simply don''t want to bother. Chat and phone support are great but website is a mess."


Verified
5/5

2023-01-07

Price match sconce

"Saw a light sconce that I loved and The rep worked with me on the price . I Am so greatful. Thank you Rep. appreciate you"

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