"Wow, fast shipping on this item. Got help thru chat online and they initiated the order and gave me a discount as well. Not my first purchase from New York Lighting. The people are so knowledgeable. Totally smooth process start to finish, multiple times, and I really appreciate that. It's often not the case when you're building a new house with an antique style aesthetic and the vintage fan you bought needs parts. Thanks NYL! "
"The site was easy to use but a representative kept attempting to ask me for help when I was in process of purchasing and was annoying. I had to keep x ing out the representative multiple times so I could proceed. It's nice to get offered help but not every 39 seconds."
"Well packed,easy to install,easy to assembled,
Great quality overall.looks great just like
the picture shows."
"Great experience beginning to end. "
"Found a beautiful looking chandelier on their website, but upon further research realized I could get it on sale on a different site. Called the number below the listing, and the customer service rep politely asked for a screenshot of the other price. She not only matched the discounted price, but actually gave me an even better deal! Great customer service, will be using their service in the future"
"It was a pleasure to deal with your customer service-- well informed, prompt, courteous man answered all my questions. I was looking at a few different vendors and chose this one because of the customer service experience."
"Found cheaper at Home Depot .."
"1. Designers should get better discounts.
2. The WAC celling fan/light I ordered a few months ago didn't come with installation instructions. No matter how skilled the contractors are the spec sheets always come handy."
"I started purchasing from Lighting New York over ten years ago. Every single purchase experience has been great. Your associate Lynanne Stuempfle has proven to be incredibly helpful and a delight work with. "
"Tessa at Lighting New York is great!"
"Easy order on website and fast"
"The price was competitive with a promo code that was honored & the online chat service was professional, fast & efficient. How refreshing!!"
"I sent a picture of my parts and received a quick response of what replacement parts would cost. Highly recommend this site. "
"Past experience was good!"
"Lyanne was very accommodating in providing the best price and shipping terms for my purchase."