ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.39/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
4/5

2024-07-29

Broken globe

"Easy peasy lemon squeezy.

Thanks
"


Verified
5/5

2024-07-29

The best

"Everything was done via chat-bot and done very well. Exceeded my expectations and very pleased with outcome to order a replacement part. "


Verified
5/5

2024-07-27

Easy find, super low price!

"What you can't find elsewhere when you need that special kind of bulb - HERE IT IS! It was easy to find what I needed and the price was just HALF of what I could find elsewhere. Guaranteed - don't look no further, you'll find what you need right here!"


Verified
1/5

2024-07-26

Not the best service

"Customer service is not good. You need to know what you want they are no help on the spot "


Verified
5/5

2024-07-26

Better pricing than Amazon!

"You may see a cheaper price on Amazon, but if you factor in shipping cost, and the time it would cost you if the product comes damaged, it’s an easy choice, Lighting New York is the way to go! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-07-26

Excited for new lighting

"Happy with shopping experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-26

Great price

"I was searching for a particular chandelier. Lighting New York had the best price and they were even able to provid me an additional small discount when I asked."


Verified
5/5

2024-07-25

Thorough

"Vivian helped me find exactly what I needed and she was so patient. I will finally have my beautiful ceiling fan and light in my sunroom!"


Verified
5/5

2024-07-25

Great selection and great prices and excellent customer service! Best return policy if needed too!

"Great experience with live chat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-25

Customer service was outstanding!

"The live chat feature was fantastic! It saved me time and money. The product was verified to be in stock for me and I’m very pleased with my communications with Nakia! Thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-24

Great!

"I have shopped with this company before; and their service is excellent! They also take returns with NO restocking fees. Very rare these days, and the discount pricing is fabulous."


Verified
5/5

2024-07-23

Great Selection, Amazing Customer Service

"Purchased new fixtures from LNY at great prices. They arrived and looked great after install. As things happen, I broke a glass globe on one of the fixtures. LNY was extremely helpful in quickly finding replacement parts from the manufacturer. All of this via quick chat. Thanks Sabrena!"


Verified
5/5

2024-07-23

Great chat ex

"Needed a replacement glass dome for ceiling fan kichler.com chat experience was very good"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-07-22

Helpful Chat Bot

"I was able to confirm color selection and price with the chat bot."


Verified
5/5

2024-07-22

Too many lights!!!

"I wish there were more filters. Too many lights to choose from. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service