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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
5/5

2022-10-09

Great

"Cody in the chat was very fast and helpful "

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Verified
5/5

2022-10-09

Happy Customer

"Love these light fixtures and received them sooner than expected."

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Verified
5/5

2022-10-08

Exclusive lighting

"Wonderful choices easy pay options- free shipping and easy to use website!!"

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Verified
5/5

2022-10-08

Amazing Customer Service

"Kelsey was amazing. Very helpful and responsive. Cannot recommend Lighting New York more heavily."

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Verified
4/5

2022-10-08

Great service

"I found the customer service people very patient and helpful."

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Verified
5/5

2022-10-07

"Good experience, hopefully the delivery is just as good. "


Verified
5/5

2022-10-07

great customer service

"I have place several orders from you guys and I'm very satisfied with every order and customer service is the best with live chat all the time
"

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Verified
5/5

2022-10-06

Kitchen pendants

"Thanks for having what I need, I just hope they look right where I need them. Will let you know when they arrive."

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Verified
5/5

2022-10-06

Great Customer Supp

"I called support to ask about expedited shipping to get a light fixture delivered in time for my contractor to complete my project within 2 days.

Rebecca was a superstar and took extra steps to help me get the fixture within my timeframe, contacting the supplier, verifying feasibility and sending a personal shopping cart that made this ordering process super-easy. I Highly recommend Lighting New York.
"

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Verified
5/5

2022-10-06

Outstanding Customer Service

"My rep Cody was very helpful, patient and knowledgeable in assisting me in selecting a good choice to fit my needs. As well as getting me the best price. Look forward to working with this company in the future. "


Verified
3/5

2022-10-06

why

"riduculous requests for confirmation of damage but problem resolved promptly"


Verified
5/5

2022-10-05

informative and pleasant

"Cody and Lynn were very patient with me a gave me a small course on what would fit for the look I was going for. It made choosing what I wanted easy"


Verified
3/5

2022-10-05

Discounts May Vary

"I needed to return 2 damaged sconces and 2 other sconces that did not work. I wanted to replace one of the damaged sconce with 2 of the same sconces. I received a quote that had no discounts and was $49.42 more than if I went on the website and purchased it myself with a discount. That was slightly surprising."


Verified
5/5

2022-10-05

Great selection and prices

"Not only for lighting, I’ve found items recommended by an online decorator that were hard to find elsewhere, often at a lower price. Have been price matched in a day, and shipping speeds have been great. Very satisfied with this company."

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Verified
5/5

2022-10-05

Great experience!

"My customer service rep was very helpful!"

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