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Product & services pricing
4.40/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
5/5

2022-07-21

Excellent Customer Service

"Patricia Thall provided excellent customer service. I was not sure I could afford the lamp I eventually purchased. She provided me with a quote that made it possible. I love my new lamp by the way. "

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Verified
5/5

2022-07-21

Quick Service and Good Pricing

"I bought a floor lamp and after talking to customer service I was able to get an additional discount. The lamp arrived quickly and looks great in my office."

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Verified
4/5

2022-07-21

Thanks Nick

"I am paying about $22 more than I would through Home Depot. However, Home Depot screwed up my order so I am hopeful the order will be right this time. "

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Verified
5/5

2022-07-21

Great stuff!

"Brian has been great in assisting me with various purchases.
He's a huge help!
"

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Verified
5/5

2022-07-21

real people

"two real humans helped me with my order. the item is less expensive here and in stock, so home run!!!"


Verified
5/5

2022-07-20

Great Seller!

"Amazing seller! Great customer service experience.
"

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Verified
5/5

2022-07-20

very helpful

"Cody was very helpful and made things easy for me to order"

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Verified
5/5

2022-07-19

AWESOME DEAL 110% PRICE MATCH GUARANTEE

"I contacted customer service that I could get the same light cheaper at another website. They asked for a screen shot and after sending it to them, they brought the price down to meet the lower price. Excellent service!!!"


Verified
5/5

2022-07-19

Love New York Lighting

"Businesslike, courteous, utterly reliable."

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Verified
5/5

2022-07-19

Great Customer Service

"Katelynn was great to work with!!"

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Verified
5/5

2022-07-19

Fast, friendly and great price

"So happy I reached out and had great service!"

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Verified
5/5

2022-07-19

Love them!

"Beautiful pendant lights for my lake house kitchen island. Great quality, fast shipping, reasonable pricing."

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Verified
3/5

2022-07-18

Lighting fixture review

"ordered a lighting fixture for our entry way. A fairly large and expensive fixture. we discussed what was needed. the fixture arrived and instead of a 36" down rod, we received an 8" down rod. Called and discussed this with the rep. i was told we could get the 36" down rod. set it up and charged an additional $20 for the new down rod. this after paying over $1600 for the fixture. i asked for the down rod to be expedited as we had scaffolding already in place. it will be a week getting delivered. Not a very impressive customer service."

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Verified
5/5

2022-07-18

CUSTOMER SERVICE

"VERY EASY TO CHAT WITH CUSTOMER SERVICE, TIMELY IN RESPONSE , VERY SATISFIED.

THANK YOU !
"


Verified
5/5

2022-07-18

Spectacular price match

"Prompt chat replies and true price matching made me a happy customer. I will recommend this business to others.
Thank you
Thank you
Thank you
"