"I always get great customer service from this company. This is my go to place to buy most fixtures and lighting. I love their flexibility w shipping and returns and they do their best to provide the best pricing every time I'm ready to buy a fixture."
"Rebecca Bergwell is the best and if she is representative of your customer service team you have service **** in a big red bow!"
"Patricia is fantastic to work with, and has made my shopping experience for lighting for our entire house easy and fun!"
"Just needed some simple information about a replacement remote. Difficult to find the details on the website. The "Live Chat" feature was not helpful. They just tell you to call customer care.
Even after an email from the company I am still looking for battery information. It doesn't seem to be anywhere on the specs. So no I have to call/email again"
" I haven't received my product yet but Working with the staff was very helpful"
"Great price. Nice selection."
"And the best selection. Very impressed."
"Hopes I'll received my order correct. But well the processed is easy tho.
Thanks!"
"Had to enter my shipping information like 3 times there is something wrong with your website."
"A couple minutes later I see the same lamp for at least $10 less on Overstock. Also, there was a discount on the first page of this site for FLAG22 but there was nowhere for this code to be entered, so of course I did not get the discount. I feel taken advantage of."
"Lynann was amazing! Best customer service - knew the product, sent the e-mail right away, contacted with vendor to see best shipping available, followed up with me as promised. And she was lovely. Completely satisfied customer. "
"awesome glen helped me in minutes!!"
"Fast and efficient, the entire process of ordering was."
"I got an amazing deal on an open box light fixture, but I still needed two more that matched. I chatted with Lynanne, and she gave me a fantastic quote for the remaining two. Excellent service!"
"Very pleasant and rewarding experience with Raheema"