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Product & services pricing
4.40/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
3/5

2022-06-07

"Do not shop on Fridays no one return phone calls, or email."

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Verified
5/5

2022-06-07

Great customer service

"Lynanne with customer service was amazing, helped me place my order super fast and answered all of my questions!"

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Verified
5/5

2022-06-06

Most Helpful Customer Service

"Glen Hyman was able to confirm that the items I wanted were available and immediately sent me a quote with excellent pricing. I have been waiting for 5 weeks for these after purchasing them locally only to be called today to tell me that they were on back order until the end of the month. "


Verified
5/5

2022-06-06

Great selection and super service

"I found LNY by chance when searching for lights. I found a great selection that I hadn’t seen on other sites. I found just what I wanted within my budget (and I’d been looking for about a month without liking anything enough to commit to it) and on sale for Memorial Day, too. My order shipped super fast and arrived very well packaged in just a few days. Communication all the way through allowed me to relax and know my order was in good hands. Very impressive service. Thank you!"

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Verified
5/5

2022-06-05

Great service from Jean Marie

"Most helpful and patient with this purchase thank you"


Verified
5/5

2022-06-05

Worthwhile!!!!

"Professional and customer friendly, "

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Verified
5/5

2022-06-05

Great Deals and Selection Always

"Can always find the fan or light fixture I am looking for at the best price, and quick shipping"

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Verified
5/5

2022-06-05

Prompt Service

"The fixture is for our new home. It arrived ahead of schedule securely packaged.
We have not installed the fixture yet as our home is not finished.
"

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Verified
5/5

2022-06-04

Great customer service

"Expect the fan to be great will let you know after I receivr it!"

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Verified
5/5

2022-06-04

Shop this Merchant!

"great prices, easy ordering, "

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Verified
5/5

2022-06-03

"I had to ask twice for the correct item/product ID to be sent in quote as representative did not send correctly the right color on table lamp I had requested. However she did eventually resend with correct info. Thank you!"

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Verified
5/5

2022-06-03

Best pricing

"Looked around everywhere, they do give the best pricing around. Speedy quotes by sales dept and great selections "

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Verified
4/5

2022-06-03

"Thanks for your help! In future replacement glass should be a thing! "

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Verified
5/5

2022-06-02

Smooth as Silk

"Lighting New York consistently lives up to its reputation."

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Verified
1/5

2022-06-02

Be careful with currency

"I made my purchase which was quoted in USD and paid with a USD credit card, however they converted the amount to CAD. My bank then converted it back to USD. This resulted in me paying about 8% more after all of the exchanging. Very frustrating because it was not clear at all that I would be charged CAD. I tried to cancel the order immediately when i received the confirmation email and realized the error but i could only get it credited back to my credit card-which would result in another loss of almost 3% in exchange rates.I have reached out to customer service 6 days ago with no reply."

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