"The phone contact (Lynanne) was excellent, friendly, helpful."

"Very friendly customer service and very helpful."

"Responsive customer service: I had a question about the metal finishes available on a wall sconce. I received a quick response. The info was exactly what I needed. Well done!"

"Excellent customer care and very helpful with Price match and support."

"Almost impossible to install, instructions written by a non-English speaker. Moving forward, it is going to be extremely difficult to replace light bulbs."

"Decided I wanted another ceiling fan. Had a very satisfactory experience last year when I bought a fan that I'm very happy with, so, naturally, I'm buying my new fan from Lighting New York also.

Nothing like fair prices and good service to make customers happy and gain repeat business."

"Excellent company to work with. Very responsive and competitive! Excellent for builders and homeowners alike."

"I was looking for a part for a pendant light that I couldn't find elsewhere. The super helpful customer service agent, Yalonda, who I was chatting with early one morning said the manufacturer was closed but that she would follow up with me. A little while later I got an email from her with a quote for the part, which I just purchased. She made the whole process very easy for me. Thank you!"

"The glass broke on one of my chandelier lights and I could not find the replacement part/glass. The store that I purchased the light from was no help, they did not even call me back. I found "Lighting New York" sold the same chandelier on their website but it had been discontinued. I got on the live chat with Laura from the company and just maybe they could point me in the direction of getting replacement glass from the company that built the light. Laura before asking sent me a link on the chat to show they had the replacement glass. I asked if she could confirm the color of the glass, she asked me to please hold and I will call the company. She found out the color was correct! You need to know the glass/part was $20.00. The Chandelier was $900.00.
To take the time to find the part, confirm the color was so GREAT!!! She made my DAY and now our light will look like it's worth $900.00. LAURA - Thank YOU!!! David Saunders "

"I hate searching for bathroom lights more than many decisions that must be made for your home. Thanks to the wonderful selection, the ability to save lists and a great coupon emailed to me when I couldn't decide, the process was smoother and is almost complete!"

"I ordered two large wall sconces from NYL for the first time. Price was very competitive. They shipped them out quickly and items came as described. Website description is very detailed with instruction sheets, which is helpful."

"Pricing was inconsistent on the website and was told someone would get back to me after talking to their manager. Waited a few days and still no email like she had promised. Will try to purchase elsewhere "

"Quick and very responsive. "

"This is my 4 th purchase and as always Lighting NY exceeded my expectations!"

"Customer service Cody was very helpful!"