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Product & services pricing
4.40/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.25/5
Customer service:
4.66/5
Return/Replacement policy:
4.12/5

Verified
5/5

2022-04-10

Customer Service

"Customer service is the absolute best at this company. Their products are top quality, you can’t beat the prices and the service reps go above and beyond. I never buy lighting anywhere else. For over 10 years now!"

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Verified
5/5

2022-04-10

excellence

"excellent customer service1"

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Verified
5/5

2022-04-08

What I needed.

"Had what I needed when I needed it."

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Verified
2/5

2022-04-08

Still waiting

"I placed an order and paid for it April 1st, was told items would be in stock on the 14th received an email 2 days ago the 6th stating items won’t be in until the 22nd of April. Not confident that will happen. "

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Verified
5/5

2022-04-08

Jean Marie is the BEST!

"The customer service provided by Jean Marie is the absolute best! This is the epitome of stellar customer service. "

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Verified
5/5

2022-04-07

The best prices!

"Awesome to deal with. I’ll come back every time I need lighting! "


Verified
5/5

2022-04-07

Great Lights and Deals

"I've ordered from this company many times and the quality and service are awesome."

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Verified
5/5

2022-04-07

Fabulous customer service!

"Was able to answer all my questions about a particular pendant and if it would fit my sloped ceiling. She figured my exact distance over my island to determine how many fixtures needed, etc. "


Verified
4/5

2022-04-07

Replacement shade

"I chatted with an associate to find a replacement for a broken glass shade. The associate was very helpful and prompt in finding the part I needed. I promptly received an email with all the information I needed to place my order. The reason I did not give 5 stars is because a week has passed and I still have not received any information regarding shipping and I was told the item would ship within 2-5 days."


Verified
4/5

2022-04-07

"Great to work with this company "

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Verified
5/5

2022-04-06

"Excellent service and sales rep has been so helpful. Will be back for more fixtures. Website is so easy to use and checking out is great.."

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Verified
5/5

2022-04-06

Raheema is the best!

"I really appreciated the extremely pleasant interaction with Raheema. She found the exact lighting product that I was searching for and she followed up with a phone call to make my ordering process very easy. I'll definitely be ordering more from Lighting New York!"

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Verified
5/5

2022-04-06

"It was great thank you!!!"

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Verified
5/5

2022-04-05

Great Options

"I love the lighting options changing my look from oil rubbed bronze to brass"


Verified
5/5

2022-04-05

"Wendy, my online chat person was amazing. I will definitely shop with you again!"

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