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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
2/5

2023-08-25

Quote system is misleading

"I was sent multiple quotes via email and one was not honored"

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Verified
5/5

2023-08-25

Great service!!! Great prices!!!

"I was having a problem with my coupon code and the rep fixed the problem and then some! "

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Verified
5/5

2023-08-25

Rockin Lights!

"These are great lights and the price is good!"


Verified
5/5

2023-08-24

Excellent Customer Service

"Representative gave me quick responses to my questions. I was trying to find a glass covering that had broken on an outside light fixture. With the numbers I found on the fixture, rep was able to find the replacement quickly and easily. Received replacement quickly."

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Verified
5/5

2023-08-24

Best Customer Service Ever!

"I purchased a ceiling fan that didn't fit the space and LNY was amazing with regards to the return process, refund and helping me find another option. Their prices are the best in the industry and they will be my Go-To company from now on!"


Verified
5/5

2023-08-23

Awesome experience

"I had a great experience with Becca via online chat, she was such a help with finding us what we were looking for."


Verified
5/5

2023-08-23

good selection good prices

"Wendy was helpful and friendly."


Verified
5/5

2023-08-22

fast and easy

"your site is user friendly and shipments are always timely"


Verified
5/5

2023-08-22

Great Customer Service

"Viviana was amazing. She found the lamp shades I needed and created a quick checkout process. Thank you so much."


Verified
5/5

2023-08-22

"Your representative was very helpful and efficient in helping me to make the correct decision for my purchase. Thank you.
"

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Verified
5/5

2023-08-22

"Used the online chat to verify the product information and it was very helpful."

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Verified
5/5

2023-08-22

Awesome customer service

"I was a bit worried to purchase an open box, but the online helper assured me everything would be OK and it was. I saved $200 and the ceiling fan is up, running, purring like a kitty. I will shop here again and again - thanks!"

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Verified
5/5

2023-08-22

I purchased an open box item and it was perfect!

"I contacted LNY before purchasing and they were very helpful and I took a chance buying and open box lamp and i am so glad I did! "

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Verified
5/5

2023-08-21

"Wonder assistance from Annettia Campbell - very helpful"


Verified
5/5

2023-08-21

Chat was helpful

"Found my light on your website. Chat was helpful locating the chandelier chain that should match my F1285SG light."