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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
4/5

2023-08-15

Great selection and quick service

"Great taste on suggesting products and quick check out"


Verified
5/5

2023-08-15

Claudia

"Thank you Claudia for all your help"


Verified
5/5

2023-08-09

Dana is wonderful!

"Always love purchasing from Lighting New York. Outstanding products and pricing with exceptional customer service.
Thank you!
"


Verified
5/5

2023-08-09

Lit it up!

"Unsure of what I needed and customer support was excellent being patient with my back and forth."


Verified
4/5

2023-08-14

Fantastic

"Great selection of lighting and fans. Team is alway great to work with and appreciate the pricing discussions to ensure getting the best prices available. "

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Verified
5/5

2023-08-14

Perfect Design and great Customer experience!!!

"I had been interested in purchasing a chandelier for our dining table. I searched THOUSANDS of lights and this style got my attention. I think that the salt mist finish and silver will coordinate perfectly with the coastal look I am seeking. It's classy but not overboard. The design will not obstruct our view and should provide the light we need. It will go nicely with ocean color artisan lights over the island."


Verified
5/5

2023-08-13

Always easy dealing with you

"Product easy to find, pricing good"


Verified
1/5

2023-08-13

Misleading and disappointing

"Said the fan would ship within a few days. Then sent an email saying sometimes ETAs needed some adjustment.....but 3 months? Misleading just to get peoples' personal information. "

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Verified
5/5

2023-08-13

Address

"Easy to find items and place order"


Verified
5/5

2023-08-12

Beautiful lights & amazing customer service!

"I ordered 3 pendant lights with the help of Wendy Pellegrino, the online service rep. I initiated a chat to ask a question about pricing. She was incredibly helpful and saved me money. She emailed me a quote where I could execute the purchase easily. It was a great experience. I can't wait to receive my new lights. Thanks very much."


Verified
5/5

2023-08-12

NYL lives up to the EMPIRE of LIGHTING

"We have gotten 90% of our lighting for our new build . Can't wait to see everything hanging... Thanks"

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Verified
2/5

2023-08-12

No response

"I placed an order for two lights which were said to be in stock. It said they would ship in 3-5 business days. When that didn't happen, I went to online chat, which took a very long time between responses to be told that someone from the warehouse would reach out via email. A couple of days have passed and no contact, no notice of shipping, and no response other than to ask for a rating. My guess is that the lights are not in stock so they aren't responding. In which case I will cancel my order. Very disappointed after having a good experience with them previously and will no longer refer friends and family."

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Verified
5/5

2023-08-12

High Ceiling Light Customization

"Easy to customize order of lights for 12 foot and 14 foot ceilings."


Verified
5/5

2023-08-11

Exceptional Customer Service

"Was able to give me the information I wanted in a couple minutes, offered to give me a quote and sent a link that brought me directly to checkout. Can't get any easier!"

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Verified
5/5

2023-08-11

"great experience and knowledge. thanks"

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