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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
5/5

2023-07-28

EASY

"Easy to navigate site and good pricing "


Verified
5/5

2023-07-28

Slick Service with the best Price

"Such a pleasure to work with this team, nothing is a problem always giving the best price."


Verified
4/5

2023-07-28

Quick re

"I’ve been searching for a replacement glass shade for a Kichler fixture for two years. I bought low quality replacements from Amazon that I don’t like. Yesterday I sent a message to Kichler directly, and got a quote with the option to buy within 24 hours. My replacement shade is on its way! Perfect and easy!"


Verified
5/5

2023-07-28

Great service great price

"Great selection and terrific customer service. Can’t beat it."


Verified
5/5

2023-07-27

Best online lighting company

"I’ve now purchased from them several times in a couple of months. Best online lighting company. Great customer service. Helpful. "

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Verified
5/5

2023-07-26

Excellent Service

"The order /return process was super easy and the sales / customer care teams were very easy to work with."

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Verified
5/5

2023-07-25

as quick as lightning

"Great prices, easy to use website, free shipping. I knew what I was looking for and was logged in and checked out in a couple minutes."

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Verified
5/5

2023-07-25

Great Prices!

"I mistakenly short ordered a Kichler outdoor light for a remodeling project at my home and happened upon this site. Not only was the same light less expensive than the place I originally ordered from, the extra discount made it a no brainer. Easy to navigate site, too!"


Verified
5/5

2023-07-25

House of Troy Floor Lamps G200-CHB

"I needed to replace two floor lamps and wanted to purchase Made In USA if possible. I learned that House of Troy a Vermont lighting solutions company sold their products on line and they recommended I purchase from Lighting New York they also mention two other online companies but Lighting New York is located in PA and not CA so I thought shipping would be less expensive. My online shopping experience was seemless. I put in the Model Number and a full description of the floor lamp was available. The order process was efficient and the best part was my lamps were delivered to me within 48 hours of hitting the send button. In all fairness I do live in VT and Lighting New York is located in PA and House of Troy is located in VT. Packaging when ordering on line can be a problem but not with these lamps. You could tell someone really enjoyed selling the product they made. Every lamp piece was carefully wrapped and secured. The minimum assembly was very straight forward and within an hour of unpacking my lamps were operational and beautiful. I had a truly excellent experience and I would definitely make future lighting purchases from Lighting New York especially with offering lamps made in the USA."

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Verified
5/5

2023-07-25

Price Great, and Customer Service Rep extremely helpful and concerned about best pricing!

"Will definitely come back, exceptional Customer Service."

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Verified
4/5

2023-07-24

Beautiful lighting

"Customer service helped get us set up with the right light and electrical fixture."

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Verified
5/5

2023-07-24

Happy with many pu

"I’ve purchased several lights and no issue. Some items were back ordered so they took awhile but not their fault. Very satisfied. "

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Verified
5/5

2023-07-24

Great Service

"The people that I chatted with were great"

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Verified
5/5

2023-07-23

Tessa is the besta

"Tessa endured through my many oscillations but was patient and professional."


Verified
5/5

2023-07-23

Nice lamp, fast shipping

"I love this lamp - it's unique and this was the best price out there! Fast shipping too. NYL also responded immediately to a question I had so excellent customer service. I highly recommend this company."

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