"Your chat person was exceptional. Made the sale for sure. I installed the track 6 or 7 years ago and the bulbs were starting to fail. It's nice to be able to get "parts" and not having to install new track. Saved me alot of time, compared to a big box store."
"Excellent online chat experience and product selection."
"Viviana was very helpful. Her assistance in this purchase was professional and expedient. Look forward to my next purchase with LNY. "
"I have been ordering an abundance of lights from Lighting NY - orders are easy, choices are plentiful. The best part of the process has been the customer service. It is bar none the best I have ever experienced - with consistency - through different employees. Carol, Tessa, Lynanne. Teresa - have been wonderful to speak to or chat with. I worked with Carol on a return yesterday and she was pleasant, personable, helpful, polite and we also laughed a bit! The return was simple and easy as have been all my orders. Today Tessa was a great help in the chat with questions! Thank you Lighting New York staff for helping make my lighting purchases for our new house build easier! "
"I worked with Rebecca to get a light shipped quickly for my client. She was so helpful and I’m very grateful. Thank you. "
"Patricia got me to the right page, with the correct options, emailed me a quote, and I was checked out in minutes!"
"Becca was so patient and wonderful Thanks "
"Needed replacement glass for a light and Patricia Thall in customer service made it quick & easy! She replies to emails very quickly! Prices are great also! Highly recommended company! ⭐️⭐️⭐️⭐️⭐️ "
"Bryan MacPherson couldn't have been more helpful. He spent the time to thoroughly understand my unique application and came up with a great design. "
"I have ordered several times. They work for the customer; best offer and price matching. I have 4 fixtures and one more on the way from LNY. Fast and free shipping."
"Dana was extremely helpful and knowledgeable."
"My own was delivered quickly. Thank you! "
"I have been high maintenance as I have ordered / received several lights (in a very timely manner with great customer service) - then decided they were too small - reached out to return and reorder two different lights to see which we liked better - returned one of those and ordered several of the ones we liked best. Always had great service with my multiple requests. Great pricing compared to my local lighting company too. Great selection, and easy to use website"
"Great selection and pricing. The online chat is very helpful. The Lighting experts are responsive and gave good advice"
"I was interested in two beautiful sconce lights for my bathroom remodel project. The chat service representative immediately sent me a quote that I could not refuse. Thank for the great service and helping me stay within my budget and still get a beautiful product!! "