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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
5/5

2023-03-31

"The sales person, Bryan MacPherson was extremely helpful in finding product for me. Very prompt service so far. "

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Verified
5/5

2023-03-31

Easy

"Great customer service and efficient check out. Thanks!"

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Verified
5/5

2023-03-30

Great Service

"Quick responses to my questions. "


Verified
5/5

2023-03-29

Great Customer Service!!

"Patricia Thall was extreamly helpful!!"


Verified
5/5

2023-03-29

Great products

"Lana was great to work with and made sure all my need were met. "

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Verified
5/5

2023-03-28

Excellent Customer Service

"Excellence Customer Service and assistance from Wendy"


Verified
5/5

2023-03-28

Mirror

"Online help was fantastic answering questions and correcting an error that I made!
Fast delivery and well packaged.
The mirror is fantastic!!
"


Verified
5/5

2023-03-27

I ordered a replacement glass.

"I have received the glass and will replace it in my item so I can sell it for a lot more. Thank you."

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Verified
5/5

2023-03-27

Great customer service

"
Pleased with my phone interaction and customer service
"

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Verified
5/5

2023-03-26

Smart on the Phone & faster with an answer

"Building a house and was provided quick answers on the phone & via emails. I have no eye for designer & the team provided my excellent guidance. Will use them for all my purchases due to their expertise. Dont look for the cheaper items, look for the right items"


Verified
5/5

2023-03-19

Very cost effective

"Nakia was very patient, listened to what I needed, sent my quote in a very short few minutes - a pleasure to talk to.

When ordering on Sunday, March 19, I explained to Nakia that I needed to have the materials delivered to me no-later-than Saturday, March 25.
Nakia indicated that the order would be place on Monday, March 20. I heard nothing about the order or shipping until I called Lighting New York on Friday, March 24 to get a delivery update. Nakia was busy so I talked to another individual. He told me that the Order was not placed until Thursday, March 23 and he could not tell me when it would ship. Obviously the order would not be delivered to my address by Saturday. Due to the my tight timeframe, I asked if the delivery address could be changed - he said he would try. I received an email stating that my order had to be cancelled and a new order prepared with the revised delivery address. Tomorrow I get on a plane and fly to Pheonix, AZ, to install the lighting system, without the material in hand, without a shipping update as to when the material would be delivered in AZ. Not a pleasant experience.
"

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Verified
5/5

2023-03-24

"Great prices customer service was assume fast shipping"

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Verified
5/5

2023-03-24

Best price I found

"Response was quick and very helpful. "

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Verified
5/5

2023-03-23

A bright idea

"Patricia Thall found me the product I was looking for.
She responded in a timely manner and offered me a great deal
"

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Verified
5/5

2023-03-23

Great company, Great customer service

"I ordered a fixture and probably should have paid more attention to details. I received a unit that was white instead of brushed aluminum ( to match existing fixtures) and was also 120v not 277. I spoke with Dana and she sent me a return mailing label and set me up with what I needed pronto. 277v was a special order but all went smooth as silk. Just waiting for new unit to arrive shortly. I would recommend Lighting New York to anyone. Thanks again Dana!!"

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