"They are a ripoff site. Plain and simple."
"I ordered some single pole light switches on May 9th. I received an email that the switches would not be in until July 7th. Well July 7th came and went I called today August 29th and was told the switches would not be in until October 7th. What to bet they will not be in on October 7th either."
"I called to place an order and asked specifically when the items will arrive . The lady replied in 5 days if you’ll place the order today. I called after 10 days to ask why my order didn’t arrive and they said that it was shipped just 8 days after I placed the order and it will arrive later and they had a delay. I’m a contractor and they caused me a huge delay! Bad customer service bad handling ! Don’t order from them "
"customer service not existent. i am waiting since over one month for a small order. no updates nothing. will never buy here again"
"Great products and customer service!! Will use it again.Wonderful experience. Mark was professional and helpful. Work was done with quality and care.
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"A month later they finally let me know they didn't gave the item I ordered. "
"Item costs was $15. Packaging costs was $10, shipping cost was $10. With tax my order came to $40. When my item arrived it was the wrong size. I called same day and asked to return the item. They stated that I had to pay to ship the item back, and it had to be packaged exactly as it arrived. So I have to send back the item, in the packing materials that I paid $10 for which I'm sure will be reused. Pay $10 to ship back. All because the item I received was not as described. So in total I'm paying $50 and have nothing to show for it except a $6 refund. While Lighting Supply takes my item back, reuses the packing materials, and charge someone else 50. Doesn't seem fair or legal..."
"Haven’t received my order from December"
"We ordered plastic line carriers back on the 6th of December and we still haven't received our order so, you tell me how our experience was?"
"Still didn't get my order"
"Corner of the box smashed with multiple light bulbs were broken. "
"Well designed website that provides quick & lean service. Thanks!"
"I needed a 24” diffuser for an under cabinet light. Their description made no mention of the width. Never having ordered one of these before I assumed their diffuser would fit. It didn’t and I ended up being stuck with over $20 in shipping fees. I’d never use them again."
"I heard from no one. I called and was told I should have them by Jan. 8th.
A month is bad in thoughts."
"This was our first time ordering and i had a few questions I called the company they answered all my questions and helped me place my order and set up our account. Very professional and friendly. We will definitely be using them again. "