"Requested candelabra covers to be cut to specific size if possible. They did, exact fit and no extra charge!"
"My first time ordering from this company and I am impressed!"
"The order was filled promptly, but the product information only described a wall mounting set-up. Although the info on line indicated it could be mounted under the eaves, no directions for that set-up was with the product. I contacted customer service, but all they knew was what was delivered with the product. Support was weak, but product looks okay, and I figured out how to make the lights work."
"I like everything about lighting supply, except the shipping charges on smaller orders. I ordered some hard to find lamp sockets. The shipping charges were $13.99 to ship out a small package. If you need just a few small items, it might be better to look elsewhere. The shipping charges on a few small items can cost more than the parts themselves. This company's shipping charges seem to be better suited for larger quantities of larger parts. I needed the parts, so they got me on this one. Other than that, its a great company, and very quick to respond to all needs. If I ever need some larger size parts, or larger quantities, I would definitely recommend. "
"The led driver came when expected"
"My first order from Lighting Supply and I was very satisfied. Received my order in 2 days. Product was spot on."
"Our item was out of stock so we had to wait a few days longer than expected. But it arrived in a timely manner as they anticipated,"
"I bought some very expensive and hard to find bulbs, and when they arrived half of them were broken. Super disappointing"
"great value !!!!!!!!!!!!!!!!!!!!!!!!!!!11"
"perfect, delivery in time, reliable "
"I am certain the bulbs I placed in my cart did not say ballast bypass. The ones shipped and on the order form say ballast bypass. I brought this up to Lighting and they will replace them after I pay for shipping them back. I will not use Lighting again. Every company I deal with has free returns and free shipping on returns. Had I known they didn't I wouldn't have bought from them to begin with."
"stay far away from this company. place a order for a "instock" item. 2 weeks go by still does not show. on site they claim if any issues you will be notified. i have to call them to find out where my stuff is and then they tell me we don't know. we can not always be accurate with our site?????? had to then argue for a refund as they said they ordered my items in . if you had it in stock you would not of had to order. Terrible service and a terrible company to deal with"
"I had a problem with burned out LED bulbs. The customer service rep, Kayle Davis, asked for information on the driver, which I thought I provided, although it turned out to be the wrong info. When I provided the info, I asked Kayle to get back to me so we could discuss resolution of the matter. Not only did she not get back, but over the following 8 days, she failed to answer 3 follow-up e-mails and 2 phone calls. She must be the bad apple there, because I am not sure how this company would have been able to stay in business if everyone in their customer service department is as inattentive to follow-up as her. My advice is to use some other company in procuring your bulbs, since you don’t want to have a problem with these folks and then have Kayle handling it."
"I bought some closeout undercabinet lighting from them. The prices were cheaper for the fixtures with bulbs than I could buy replacement T5 bulbs for my existing fixture. The problem is that they didn't ship a couple of 42 inch fixtures that I ordered. Customer service asked for my CC number so they could refund the price and then ship the items. They shipped them but charged me for them again and didn't issue a refund. However they didn't charge me a shipping charge. The price was so low that I am not going to follow up on the order. "
"Called their customer service when I couldn't find the part -- she helped find it immediately. The price is very good. Bulbs arrived very quickly. Well packed. Wonderfull! Will definitely order from them again!"