"The sales person was good and explained everything. When I got the prep email and what I needed to do like batteries in the night stand I cancelled the order. Batteries don't hold up well in Florida so I cancelled the order."

"Communication was good during the whole process....delivered on time......did everything I ask...cleaned up afterwards.....made sure all was working correctly......smooth transition"

"Great bed! Love my Saatva and my lineal!"

"... but the "plastic" end caps to help the mattress in place need a redesign. #1 they are visible so if you have a nice spread It will either hang over and slip or be tucked in and there they are. The mattress fits tight so tucking in sheets and blankets at the bottom is very difficult and requires the mattress to be lifted fairly high. I have a bed ridden husband so the head raise is a life saver for me. Could the end caps be made to swing away while the bed is made?"

"I just want my bed delivered."

"After learning about the great customer service with Saatva when shopping for a new bed, we were delighted to also learn about their new product, Lineal. We promptly received an email with the specs and cost. Since we upgraded from a regular queen mattress to a king, our dilemma was did we really want to spend thousands of dollars on an adjustable king. Our price range limited us to to an adjustable bed where only the head of the bed raises and is one whole piece with one king mattress. The pricing of the Lineal was remarkably lower with many more features. We decided to get a split king with 2 twin XL mattresses. The Lineal works great, smooth, quiet and very comfortable. We love being able to adjust our mattresses independently. The men who delivered it and set it up were very pleasant and professional. They gave us a quick tutorial on how to work it and were very patient as we got the placement of the bed just right! Overall, it was a great experience. We have never slept so good (thanks also in a large part to our Saatva mattresses. But that's another review!!) "

"It was ordered on April 10th and delivery was promised within 2 to 2-1/2 weeks. then it changed to may 3rd. then it changed to May 10th now it has been promised for May 15th or after. Maybe this time it will make it.
You need to keep your word!"

"Delivery personnel were quick, professional and couteous"

"Better than promised. Remote very easy to use. "

"The purchasing process and product were excellent. I did have some trouble with the delivery company. I was told I could have delivery on a certain date and the delivery company only delivered to my area one day a week and I didn't have other delivery options."

"The entire experience was perfect!"

"Our bed was delivered and set up expertly. The service company gave us access to an online time schedule as well as a 40 minute pre-arrival time. We are most pleased with the product thus far...less than a week...and look forward to many years of comfort and good sleep!"

"White glove delivery went very smoothly and the motion and massage capabilities fit my needs very well."

"My husband and I are really enjoying our split-king Lineal adjustable bed frames! Watching TV, reading and browsing on our iPads is much more comfortable now. We also sleep with our heads and feet slightly elevated. I love being able to come home from a long run and elevate my feet! The under-bed light is an added bonus that we find more useful than we expected. Overall, we're very satisfied with this purchase."

"I originally ordered a king mattress and regular base. After the order was placed I saw a add saying that adjustable bases were going to be offered, so I called to change my order. I changed from the king to 2 twins with a 2 way adjustable base. They could not have been more helpful, or pleasant to work with! Wish all companies could take a customer service lesson from them.

Oh....and it sleeps like a dream!

Owanna Victory"