"I'm very pleased with the customer service provided by ListenUp to date. I ordered one (1) Musical Fidelity V-Can Headphone Amplifier originally via Amazon (with ListenUp as the supplier through Amazon) and received an incorrect item instead of the V-Can headphone amplifier. Amazon refunded my purchase and stated there was no way to correct the order. So, I took the risk of ordering the V-Can amplifier directly from the ListenUp web site. A week after order my V-Can arrived and I'm very pleased with the entire ListenUp ordering & delivery process."
"Scott was fantastic - I absolutely love the DLS4000 velodyne sub. Very fast shipping, and they took a personal interest in making sure I was satisfied, and got what I wanted. If there is any doubt in your mind about these guys- save it. They will treat you right. Thanks again Scott. "
"Terrific service. Excellent communication. Superb and easy return policy."
"I was first impressed by the website. It placed me at ease about doing business with these guys for the first time. ListenUp's presentation far exceeds what most electronics Internet retailers offer
Second, Bruce Neher followed up with me with emails beginning when the order was placed and continuing through the deliveries of the two products I ordered
I'm pleased to recommend ListenUp to any serious purchaser of top-end digital audio and video equipment"
"The item, Definitive Technology speakers, arrived new, as described and within a normal shipping time that I chose. The speakers were properly packed. They were hard to find and I was extremely pleased with the below market price at ListenUp. I would order from this company again without hesitation, in fact I already have.
K Mattingly
Jacksonville, FL"
"ListenUp has always had everything I have needed for my whole house audio/video system. I just finished installing a Sonos system that I purchased from them, and it is working perfectly. They also provide good technical support."
"Great service...would highly recommend."
"I purchased a Wadia I transport from ListenUp. On first use, it was apparent that there was a problem with the unit, it would play for a few seconds and then stop. This result was the same for several (4, count'em 4) IPODs regardless of software status. I contacted ListenUp and they responded within 24 hours with an offer to replace. Further, the responder had the same device and noted his fondness for his unit. I returned the device and received a replacement promptly! The new one works great. "
"A very nice experience purchasing from ListenUp. They have been a landmark in Denver for years, hopefully they will be here for years to come. I purchased from their site, a set of Audioengine A5s that were on clearance. They shipped the day I ordered them and were at my front door the next day. While they were for my daughter, I plan on a set for myself as they sound great. I will go back to ListenUp to purchase again."
"Great service, fast shipping! Thanks!"
"To judge by my experience from watching the way the situation over my paid online order was resolved after their own internal inventory and price-listing error made its execution impossible without them taking a $500 profit-loss and my accepting a change of inventory, ListenUp is one completely trust-worthy Internet retailer. Their salesman and manager never for one moment attempted to backtrack from the fact that they had confirmed over the telephone that a pair of speakers rather than a single speaker were being offered for $500 before I placed my order and they were completely flexible about redirecting that $500 profit-loss towards another pair of speakers that were available in order to make me happy. So I highly recommend ListenUp with whom I had never done business before as retailers of integrity and goodwill. It's when things get bumpy you find out who people really are through their actions, not their words, and ListenUp proved themselves to be consistently good people by their actions."
"Great service and fast shipping. Excellent product. Would buy from them again."
"I never review anything, much less if it's good. But I'll take a minute to say ListenUp is an awesome company to buy from. I ordered an expensive Denon receiver from them, and I could have ordered it from a number of different sites, but I just had a good feeling about ListenUp. And I'm glad I did, because they were great about everything. They immediately sent me confirmation emails and kept me updated on the progress of my order from the time it was placed until it arrived at my house. The product was in excellent condition and arrived when they said it would (added points because I pre-ordered it).
I had an all-around good experience and would definitely do business with them again.
Kyle from Boston"
"Fast and safe order process. Super fast shipping and just a great product."
"I ordered one day and stereo was here the next morning. The Denon works great and I am real pleased with unit and the excellent service.
I will definitely buy from Listenup again.
Robert Crawford"