"I made my purchase on June 6 and had delivery of the item by June 10th.
I have nothing but good things to say about ListenUp and my buying experience with them.
The item I purchased was to come with a free HDMI cable but they were out of stock. Bruce Neher contacted me and made sure a late delivery of the cable wouldn't be a problem. It wasn't and the cable has since been delivered as promised.
I wish all my purchases went as smoothly and professionally as this one.
Without reservation, I'd recommend ListenUp to anyone looking for consumer electronics."
"Product arrived exactly as advertised -- with free overnight shipping! Excellent service."
"Great experience! The speakers & stands were tremendously discounted, and arrived within days of the order. The price & delivery were so great, I ordered a second pair for a different room."
"The Listen Up website is full of helpful product and store information. I was very comfortable making my online purchase of the Denon AVR 4310ci. It was shipped on the same day I placed the order, and I received it in perfect condition. I had contacted the store to find out more about Listen Up. Bruce pointed me to the website and assured me that they are an authorized dealer for everything they sell. Nice work! I'd purchase from Listen Up again."
"Great price! Topnotch service!!!!"
"My NHT Classic Three speakers arrived new in the box as advertised. Shipping was quick, and the speakers sound awesome! Thanks!"
"I purchased a Denon DVD-1940CI from Listen Up, the price was an incredible value. Listen Up has a local reputation from the 1970's for being high quality (they installed the sound system at a bar called Ebbet's Field). They had free shipping with it and it arrived the next day. I wouldn't hesitate purchasing from them again."
"I had an absolutely excellent experience purchasing from Listenup.com. I bought a refurbished unit, and it wasn't working when it came. Bruce from Listenup responded to my call within 45 minutes. Every problem I had was resolved in record time. I would not hesitate to deal with or recommend Listenup.com to anyone.
I really can't stress how phenomenal their customer service is. I exchanged several emails with them, and every response came within an hour. Unbelievable!"
"I had an excellent experience with ListenUp. My purchase was shipped very quickly and the equipment delivered was just as described. They did a great job of sending emails to confirm the order, confirm shipping and provide tracking information. I would buy from ListenUp again."
"This is my 3rd on-line purchase from ListenUp and I've been very pleased every time! Great service, friendly knowledgeable staff and the best prices on the net. "
"I can't say enough good things about ListenUp. They were very helpful on the phone and made the order process pain free. I ordered my equipment on March 2nd and it arrived at my door on the March 6th. Ehxxccellent!"
"I discovered ListenUp through eBay while looking for used speakers. ListenUp had excellent prices on new speakers of the type I wanted and provided prompt and knowledgeable answers to my email queries. The speakers were shipped immediately after my ordered was placed and arrived several days sooner than I expected. As a result of this experience, I recently ordered more equipment from ListenUp and received the same excellent service. I can recommend ListenUp without reservation to anyone looking to purchase audio/video components."
"I ordered a pair of NHT Classic 3s on Tues...they shipped the same day and I received them 3 days later. Free shipping from Colo to Virginia in 3 days...that's great stuff. I checked virtually every other outlet and Listenup's price was easily the best. Customer service is fast and friendly. "
"I visited listen up in 1991 as a very poor college student. I was surprised at how much time and attention the salesperson put into our conversation and listening. The big hit of the time were the Mirage M-1's...ooh. The whole thing made a real impression on me.
Listen Up excels on every front. The prices were VERY competitive and everything was in stock. I didn't wait more than 1/2 day for an e-mail response on any inquiry.
The Denon reciever was shipped quickly and at a very attractive price. Tragedy struck after three movies: dead reciever. I spent some time troubleshooting before giving up and sending an e-mail in. First thing after opening, they respond and offer to take my unit back and shipped a replacement very quickly. Listen Up even took the the time to send me a shipping label!
At every turn Listen Up was spectacular to deal with. One of the best purchasing experience in recent memory."
"Web sales contact was very available and helpful over email, including while he was on vacation! Folks on the phone weren't able to help much, but email is often easier for all concerned.
There was some confusion with my original order -- I ordered a (refurbished) Decco amp in Cherry finish, and it came in Black. It also came with a bunch of stickum on it. ListenUp put me in touch with the supplier (SignalPath) directly, and both the ListenUp and SignalPath people were helpful and professional in making it all right within a day or two. Class acts all round."