ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2009-02-02

"I had shopped around a good bit for a Denon AV receiver and exchanged a number of emails with Bruce from ListenUp before buying. He was very patient and answered all of my questions quickly and thoroughly. I would definitely buy from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-01-28

"ListenUp.com promptly answered my e-mail questions before my purchase to help me select the right product. My Definitive Technology SuperCube Reference subwoofer was delivered in less than a week and it is fantastic. What attracted me to ListenUp was their return policy allowing returns within 30 days and they pay the shipping. No one else who sold the DefTech subwoofers had this policy. Since I was unsure exactly which model to purchase, this policy sealed the deal for me. I am completely happy with my purchase and with ListenUp.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-01-27

"Ordered a pair of NHT Classic Four speakers on a Monday. Got an order acknowledgement immediately. Shipping notification the next day. Speakers arrived on Friday. Everything as advertised. I've ordered from them before with same good result. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-01-11

"Excellent transaction - items (NHT on-wall speakers) sound great, price was fantastic (they were on clearance), and support was great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-01-11

"Listen Up has went over board in providing a quality product at a graet price. The product was well packaged and shipped quickly. My husband love the ZVOX Z-BASE 550. Next time we get ready to buy sound equipment, we will be sure to check your store first!

Another satisfied customer
Esther Carson
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-11

"The best price (with free shipping)...and listed on the Denon site as an authorized dealer, so there is no question about the warranty. The unit arrived as advertised within a few days. I would definitely do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-21

"It was a pleasant experience to order on Listenup.com. Bruce has been very helpful and prompt in answering my queries. Shipping was very fast(and free!) and item (NHT XD) arrived at perfect condition. Very highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-10-03

"Excellent customer service from Bruce Neher at
ListenUp!

Now all I have to do is to open the item bought!!!
(Still have not gotten the time to install the
equipments...)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-22

"Ordered two items of equipment online and the order was timely delivered in two shipments a few days apart. The items remain stored as they are going into a remodeled area when it's finished within a month or two. Items appear to be complete and as advertised and we are relying on the warranty if difficulties arise as we have not tested them here as yet. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-18

"Exellent company. Good price, free shipping, fast delivery, good packaging. Ordered a Grado SR325 Head phone over the weekend. It shipped on Mon. and I had it by Thurs., brand new in a sealed box.
Vic Laude, CA.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-18

"Great company to deal with. I was trying to order an openbox Grado SR60 headphone, somehow the website had some issue with that. I emailed them regarding the problem, got a reply in less than an hour (20 minutes maybe?), telling me the issue was solved. So I placed the order. Received the headphone in very good condition within a week. Would love to purchase from this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-04

"Superior in every regard. Excellent service at substantially discounted price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2008-08-23

"did not really help, but i guess i was at least forewarned that this would not do what i had initially hoped for. i still look forward to using the USB port eventually. thanks anyhow. james j. barton"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-14

"I placed an order late Sunday evening, May 4, for an NHT Xd System with ListenUp. They processed the order the next day and I received the order at 11:40 AM Friday, May 9 (N. California address). The item was half the original price with no extra charge for shipping. This is amazing delivery service for "no charge" shipping. This helped me regain confidence in internet ordering after an unpleasant experience with a New Jersey supplier who was "selling" NHT Xd systems.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-17

"Compared to my experience with another Electronics seller, this one was excellent. According to their web-site they had a Denon DVD-3800BDCI that I was after in stock. Based upon previous experiences I called to check and yes indeed they knew they had 2 in stock. I ordered one, receeived an order confirmation immediately and within 12 hours I had a tracking number. It is currently out for delivery.
_____________________________________________
This is how I would expect ordering to go....Only advertize something is in stock if it actually is. Well done ListenUp, I would definately use you again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A