"From placing my order to receiving it the experience was easy and professional
The website is extremely user friendly, the free shipping is always a plus. They sent confirmation email almost instantly, and within a few short hours I had a shipping notification email with tracking number. My package arrived on time and in perfect condition.
I also liked the fact that my order was quality control checked, it gave me absolute confidence in ordering from them again!"
"Sent a defective product. "
"Just started ordering from them a short while ago, and have had nothing but good luck. First order had a leaky bottle and one flavor I didn't like. They sent me a bottle of Grimm Kvlt's Rainbow Sherbet in the Dark free of charge. I have questions, they have answers. I inquired about some of the bottles having the eye dropper fill, and my not being a fan of it, and they sent me some gorilla bottles for free along with some other swag. Their prices are great, selection is very good, they're helpful and friendly. I'm sticking with them."
"I ordered a new starter kit from LiteCigUSA and loved my experience. I received my order in 2 days and got free shipping. Will definitely buy again. "
"I only buy Cactus Juice 3mg
Best price in the last 3 years I've been vapin Cactus Juice.
Free shipping since I buy two at a time. I usually order on Monday, receive on Wednesdays.
There was this one time I ordered on a holiday weekend and didn't realize it. The customer support cleared that up.
Best vape flavor ever btw. "
"I've been using LiteCigUSA for years and will continue to use them. The prices are good, shipping is fast and customer experience is great. Not sure why the rating is so low on here for such a great company. "
"When I first started vaping 6 years ago, I bought all of my supplies from Litecigusa for years. It was highly recommended on the ECF (the most popular e-cig forum at the time). I always received my orders promptly, although a few times I received incorrect items that they quickly made good on when brought to their attention. I've branched out over the years and tried other sites, but not because Litecigusa did anything wrong, they just stopped carrying one item I still use that is getting harder and harder to find.
I don't understand why in the google ad for this rating site shows a rating of just 1 star, when clearly there are a lot of good reviews here. You might want to fix that ResellerRatings. "
"Sold me a SMOK mod for $110 that I could have purchased online for $50! Have used this shop in the past two years but NO MORE. Their prices for coils are always OVERPRICED and inconsistent depending on who you deal with ($2 coil turned in to $5 a couple days later!)
Overall, their items are way overpriced. Stay away."
"Went to get .2 coil for my KangerTech and told me they don't even make a point to coil got online and found them on vistavapers have no clue what they are doing dont use them
"
"I purchased the eleaf icare starter kit and used it accordingly per instructions. After two days of moderate use both coils were burned through.
I contacted customer support and instead of offering support I was bombarded with questions over questions that were suited to find fault on my end, not to solve the issue.
In the end, when it was clear that I did nothing wrong, I was told that warranty wouldn't apply because coils are disposable items and therefore not covered.
No offer to send a replacement or coupon or free shipping, nothing. Not even an apology that I now can't purchase new coils because they are out of stock.
Whereas shipping was fairly fast and prices normal, that customer support was way way below average.
I will NOT ever make another purchase from this site ever again. Very disappointing. "
"Very reliable and got here in only a couple days!"
"AWESOME site. got my stuff in 2 days.. liquids are quality and exactly as advertised. will be using again!!!!"
"I just received my first order . I've got to say I'm impressed. The shipping was lightning fast, prices were amazing and the order was perfect. In all honesty, one of the smoothest online transactions I've ever made. Good work guys - you've just earned yourselves a repeat customer. I'll be sure to spread the word. J"
"I'm very happy with these guys. I'm somewhat picky about which companies I like to order from, and they seem to be top notch. I've placed two orders with them, and they are extremely fast, and have great products. On my last order I put a note to double-check that I was ordering the correct combination of batteries and atomizers, not expecting that anyone would check it over. When I got the order, I noticed that they had wrote in a small note saying that it all looked good, and I'm extremely happy with the products I got for the money. One small complaint, is that the Joye and generic liquids don't taste as great to me, so consider them a gamble (in fairnes, taste is subjective and I would guess that other companies have a lot of flavors I wouldn't care for)--read the reviews on their site). The NiteLite vapor, however is GREAT, and highly recommended. The batteries and atomizers seem to be very high quality and I'm very happy with them."
"I have been using them for almost 2 years exclusively. Shawn has always taken care of me right away when there was a shipping error. I have placed at least 100 orders with them and 3 were wrong. I emailed them and my correct product was in the mail within 12 hours. That's pretty good in my book. Don't listen to these negative reviews. They have no idea what they're talking about. I recommend LiteCig to all of my friends and I have tried them all. LiteCig is by far the best. Thanks Shawn!!!!!"