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Customer service:
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Return/Replacement policy:
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Verified
5/5

2023-06-22

Good service

"Bought and serviced all my subies at Lithia"


Verified
5/5

2023-06-16

New Connec

"Customer service went above and beyond to facilitate this order"


Verified
5/5

2023-06-10

Best prices and easy website

"After buying from **** Hannah and getting way over charged heard from some Subaru fans this is the dealership and site to order parts.... Easy to use website and best prices for OEM."


Verified
5/5

2023-06-06

Parts Department Nice to Work with

"was able to get my query answered promptly, and Customer Service is spot on. Thanks!"


Verified
3/5

2023-06-01

Not easy to use

"On other websites you can click on a part in the diagram and pull up and purchase the part."


Verified
5/5

2023-05-27

Favorite shop

"Always quick and efficient with parts! "


Verified
5/5

2023-05-21

Quick, easy, nice discount

"Painless way to purchase OEM parts, especially with local pickup."


Verified
5/5

2023-05-19

easy process

"Nice, easy to use website. And I really liked the discount ordering online. Thanks!"


Verified
5/5

2023-05-17

missed shipping options in online checkout

"Somehow I missed the options in the online checkout process and was surprised that the cost was more than I expected. The parts department helped change the shipping options for me and refunded the difference. Thank you!"


Verified
5/5

2023-05-18

Best location by far

"Always enjoy working with their parts department - Matt never steers me wrong. "


Verified
5/5

2023-05-07

A

"Plus
Much value added. Thank you.
"


Verified
5/5

2023-05-01

Best price in local area.

"The price is the cheapest compared with other dealers. However, the shipping cost is still high."


Verified
4/5

2023-04-27

Decent but could be better

"I got the part I need but the website could be more useful. I had to actually call and see if the locations had the part in stock. There is no estimation on shipping times. Searching the directory for parts could be more clear, even after entering in the model/year it still shows parts that supposedly don't fit which is not helpful.
Some parts do not show the diagram of the assembly they go to which would be helpful.
"


Verified
5/5

2023-04-25

Easy to pay and pick up locally

"It is better to pick up locally than to wait in the mail for the same part."


Verified
5/5

2023-04-18

Easy and quick

"Easy to find and use - quick experience with everything I needed. Thanks!!"