"This order was placed on line and I later was contacted by a sales person advising that some of the items ordered were no longer available and he offered a subitute item quickly to keep my order current rather than waiting days and days to hear back on my order that was placed on line. This was great customer service."
"Easy to deal with and shipped promptly. Good pricing and links to reference materials. Overall, very satisfied. "
"UPDATE - 6/10/09 - Logic Supply has been diligent in following up on my problems and have provided me with a new (working) power supply at no cost. They didn't just provide it but followed up to make sure it worked. WOW. Great customer service and a company that I would not hesitate to recommend.
Product (power supply) doesn't work. Didn't come with a cable shown on the product page of the Logic Supply website. No documentation in the box or on the manufacture website. Cables come in ZipLock baggies. My first order from Logic Supply leaves a very bad impression."
"Super fast Shipping goo product!"
"OK, another superb purchase and Shipment from Logic Supply! I have checked other retailers and even wholesalers and none compare to the service & reliability of Logic supply! Ironically many even compare themselves to others, but a few sale items don't make it better nor worth the troubles when all I need to do is shop at a trusted seller! Everything arrived well packed and double checked by Logic, sorry for the lapse in adding this review, tried to fill it out previously but Network problems & a few here as well! All is fine though & I am extremely happy with my purchases at Logic Supply! If you are reading this, give Logic a try, I'm sure you will find what you need and if you can't, give them a quick call! My 5 Micro-ITX machines all have Power Supplies, DOM's and other parts all from Logic supply. Why buy elsewhere if price & service are this good?! Not to mention the site and it's massive amount of helpful articles, How To's as well as online Spec Sheets! A great Site, helpful people & reasonably priced parts, and also some great write up's on Linux posted there (!!) in Company Web-Blog, that's all a person could ever ask for at an online Store! Many Thanks again,
~Dave in CA~ "
"In my search for odd items for my HTPC setup, I stumbled across this site: namely for a slim optical drive to 44-pin IDE adapter (http://www.logicsupply.com/products/40_44ata3x40) and a 40-pin to 44-pin cbale (http://www.logicsupply.com/products/slimcdide44).
Ordering was easy and straightforward, shipping costs were less than other similar merchants for similar sized items. They only offered UPS for carrier options, but that is only an issue if you are looking to ship to APO/FPO boxes.
My order arrived on schedule (3-day ground) but regrettably both items were incorrect. I contacted their support department and was pleased to have the phone answered by a human almost immediately. The rep was able to find the correct items for my order and ship them out that same day at NO COST! He said that since it was their mistake they would not re-bill me, and that returning the original items was not necessary.
Kudos to Logic Supply! If I need anything from them in the future I will not hesitate to order again."
"I purchased several times from this company and found it to have excellent product and customer support. The equipment was configured correctly and shipped quickly. I would recommend Logic Supply to others. "
"Very friendly and helpful, always willing to answer any questions. Orders are always as expected and shipped quickly."
"I have odered several times from Logic supply and really like dealing with them, they ship fast and prices are good. My latest purchase arrived in good shape and works fine so I am happy. My favorite source of Mini-ITX boards and parts."
"In stock, fast shipping and email updates on order
status. What more could you want??"
"Fast shipping but the instuctions that come with the DIY kits are hard to understand. I purchased a CarPC that has the mp-atx psu and they didnt send me the instructions for that, i had to go to a different website that shows the diagram."
"I have bought items from LogicSupply for several years now - their prices are always competitive; reasonable and fast shipping. There technical support is excellent - providing informative and helpful replies to my questions within 24hrs...they even called me once to offer additional help without asking - talk about Customer Service!! I will definitely continue to buy from LogicSupply for my mini itx needs. Thxs!"
"Good company to work with. I have been very pleased with their service and support."
"I used this site because it was a lot easier to figure out what boards were compatible with which cases and how the specs compared than other sites I used. My order arrived on time and was in perfect shape and I built my machine with no problems (my first time).
My only critique is that the description of the dual 2.5 to 3.5 HDD adaptor does not make it clear (enough) that it is only for IDE drives. I ordered SATA drives so it did not work for me. Unfortunately I'd already taken it apart before I realized this so I didn't try to return it.
The above is minor. I found the site well organized and helpful and the ordering process was professional and smooth. I will use them again."
"I was very impressed with the entire process. The support request was quickly responded to before I ordered about some questions I had on what I was buying. The order process was simple (checkout and all) and it was delivered very quickly. Overall I was very happy with LogicSupply. I'll definitely be using them again when I buy more Mini-ITX stuff."