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Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-11

"Great Experience...No Problems ... Works Great!"


Verified
5/5

2014-04-11

"Another satisfied purchase from Lorex Technology. Lorex products are top notch."


Verified
1/5

2014-04-11

"Ordered the white dome camera. Got send a different style. Not the same model. "


Verified
2/5

2014-04-11

"When purchasing this unit I phoned in first to make 100% sure that the fittings/couplings on the new unit will match the old one so I could only switch the box and be ready to go. I was told that it does.
When replacing the unit I found that the monitor plugin on the new unit is different from the old one which was VGA. I now have to get a new cable to connect the monitor, NOT what I wanted or was told!!!!!!!!!!!!!!!
"


Verified
5/5

2014-04-11

"Great cameras for security. You wont be disappointed "


Verified
5/5

2014-04-11

"Product has worked as described. Easy to connect wifi cameras and use the iPhone apps. I would recommend the product and I am pleased with the cameras and software's performance. "


Verified
5/5

2014-04-11

"Fast Ship Very Satisfied would order from again"


Verified
5/5

2014-04-11

"I bought a wireless system with out doing my research. After ordering it I called customer service and found out For what I wanted I should buy a 1080 8 channel with dvr which I could not order through the online site.
I found one at Costco for a great price and bought it. I explained that to customer service and they were so nice . They said just send the wireless one back ,I had never even opened the box . They also said if any questions on the one I bought from Costco to call tech support and they would be more than happy to help me ..I will buy a monitor from them on line looking now . The only complaint was the wait time but that was no big deal..Thanks
"


Verified
4/5

2014-04-11

"cant hook it to the internet and cant find another camera
"


Verified
5/5

2014-04-11

"Everything was as reported"


Verified
5/5

2014-04-11

"Great company. The quality of the cameras are far above those I got from Best buy and Comp USA. The prices were much better and I received my cameras within days. Very pleased. "


Verified
5/5

2014-04-11

"Everything went great. Lorex sends an inventory list, that helped alot. The connectors were on the list but the package that the connectors were in did not have a part # on them. That is my only complaint."


Verified
5/5

2014-04-11

"I was adding 1 more camera to my system, found what I was looking for at the on-line store, placing my order was easy and in a few days I had my new camera.
The people at Lorex are so willing to help you with your needs and it is a plesure talking with them.
"


Verified
1/5

2014-04-11

"Terrible costumer service. Never pick up the phone. They sent package to the wrong address and the couldn't provide me with any information regarding the situation. "


Verified
5/5

2014-04-11

"The cables I bought ate very well made, and don't deteriorate the quality of the video. "