"I was a little nervous at first but customer service was very fast to respond and put my mind at ease. I love everything I ordered and I’m looking forward to ordering again!!!"
" Found really cute earrings, nice wig and 5 different 2 piece outfits w/ B.Boop and nice jacket ❤them. Missing items but customer service resolved my issue so they were great as well. Will order again"
"I've been a Lovely Wholesale customer for a little over a year!! I have brought tops, bottoms, dresses, as well as coats!! Which I am completely satisfied with!! I just purchased 3 wigs from them and they are so awesome, This is my first time ever buying wigs and my girlfriends that do said, I received quality products!! Thier customer service is good, they usually email back within 24hrs Monday- Friday!! Thank you Lovely Wholesale for your awesome items!! "
"I placed an order with m.lovelywholesale. on January 1 st 2020 I ordered two items I waited two weeks to track my package I put in the tracking number that they gave me and for some reason it was the incorrect tracking number so I contacted the company and they stated that that they were waiting for one more item from their warehouse so last night 4 witches February 9th 2020 I decide to track my package once again and once again my tracking number was not able to be located so I've been again sent them an email I got a response this morning stating that they were refunding my money with no explanation I do believe this is something the Better Business Bureau needs to look into"
"I love their products, great price, great quality and fast shipping!"
"I really like the style of clothes lovely offers. My first sweater fit perfectly"
"I have been ordering here for months and every order has been perfect, absolutely no complaints. I barely shop in stores anymore. Everything i wear people love and ask me where i got it. Mostly, i like having things no one else has so i stand out. This site is definitely worth it and super affordable!!! I almost want to keep it a secret for myself. I will continue to shop here. I wish they would sell kids clothes"
"Consumer At :01/15/2020 03:20 AM
I see your company is continually blowing off the fact that I have already received both parcel deliveries but one of my purchased items are missing. I also see that the ticket I submitted yesterday 1 13 2020 has been d by your end. I’m starting to be concerned if something fraudulent is going on. I screenshot all tickets submitted and email them to myself just in case something dishonest happens. I am a Business Law student and I do know my consumer rights and will not hesitate to act upon them. All I am doing is trying to retrieve my missing item or a refund for the item if you no longer have it available. Again as stated three times in both previously submitted tickets: After waiting an additional 2 weeks for the second part of my order just to open the package and see I m still missing an item. Unfortunately， I am missing:The (XL) Lovely Casual Plaid Printed Khaki Knee Length Dress. Please contact me by phone or email to resolve this error or provide a refund. Thank you
Customer Service Rep:
At :01/15/2020 14:02 PM
Dear,
Your tracking numbers are 926*************** and 926****************.
Please check it again.
Consumer At :01/16/2020 02:53 AM
There is no need for me to check tracking numbers for packages I’ve already received. Once again， if you did not understand clearly I have already received BOTH PACKAGES. I AM MISSING ONE(1)ITEM OUT OF MY ORDER. The (XL) Lovely Casual Plaid Printed Khaki Knee Length Dress. My order number was R2019********** which was split into two(2)shipments. Please contact me by phone or email to resolve this error or provide a refund.
Consumer At :01/16/2020 02:55 AM
If you’re not willing to resolve this issue or provide a refund for the undelivered item I will take further action with the Consumer Protection Agency.
Customer Service At :01/16/2020 11:21 AM
Hi,
Please check the ticket T2001*********.
Thanks so much.
Best regards
Consumer : I am missing 1item out of 7 total ordered. My order was divided into 2 shipments. I’ve checked all items a thousand plus times and contacted your company several weeks and times making sure that you were aware of the issue. But I’m getting the impression that my business is not appreciated and I’m not valued as a customer nor is Lovely Wholesale a company of integrity. If the company is not willing to resolve the issue properly or provide a refund for the one(1) item I did not receive I will be forced to take independent action to have the issue resolved. I’ve provided several chances to make this right.
Customer Service Rep:
At :01/17/2020 09:08 AM
Dear，
Your order R******** was delivered with 2 parcels.
Please check it again.
Thanks
Consumer :01/17/2020 09:44 AM
Are there actual people working the tickets for customer service issues? The reason I ask is because you continue to reply with the same message and it seems automated stating check my parcels. Obviously you did not take the time to read the prior issue at all-this is very disheartening. IF YOU PURCHASE ANYTHING FROM THIS COMPANY YOU WILL BE DISAPPOINTED AND DISSATISFIED WITH THE OUTCOME AND SERVICE."
"I have been ordering from Lovelywholesale for some months now and I am satisfied with the clothing I have received.
Karien4321"
"I love lovelywholesale but I didn’t recieve my packages at the correct address so I decided to get a refund and I received my full refund within 48 hrs looking forward to shopping more with you guys"
"This site is very trustworthy and always responds quickly to concerns. I’ve ordered from them for a few years now and always trust that the size will fit and the few times they haven’t they have refunded my money after I’ve made the returns. I also like that they have a US Base return address and returns are easy! "
"Order a jumpsuit but the length wasnt what was described the jumpsuit was too short had to get professional to make a capri jumpsuit out of it"
"Great variety of items to choose from!"
"I placed my 2nd order a week ago and paid for expedited shipping and as of today my order has not shipped out. Their website states that any order placed before Jan 19, 2020 will ship out in 24 hrs. I tried to contact them for an update and was told that I will get an email when it ships.. well dah! If you need any items this month, don't use them :-("
"
This place is phenomenal and I will definitely order from them again. This is my 2nd time ordering from them and the service was superb. I returned items back that were too small and they refunded me back very quickly. I also placed a new order for a bigger size and they shipped the order out within 24 hours. I love this company and they can definitely count me in as being a loyal customer."