"Placed on order on August 20th for 2 DVDs and have never received anything. Telephone calls are answered by a recording and messages left never receive a response. E-mails through their website go unanswered, Now that I have been dumb enough to order from these people, I find that the internet is full of complaints. I'm surprised that the credit card companies continue to accept business from this company. Any positive review of this company MUST be viewed as bogus or written by a company shill."
"11th + 15th Sept, 2015 Paid/ ordered DVDS: still not received: 25th, Sept. No receipts/ invoice numbers received, so far. My emails querying ETA went unanswered. However, swiftly received email from 'Heather' asking why I haven't purchased other 'in cart' items. Emailed 'Heather': told her perhaps I'll purchase those items when they've supplied my original orders and rely to my emails. They've yesterday, supplied USPostal Service tracking number. However when I check that: there's NO input supplied after 22nd Sept? bad vibes about this mob. I'll not deal with 'em again."
"I order item on 8/30. It is now 2 1/2 weeks later and I have yet to receive my order. I have tried to call 2 separate times , it goes directly to voicemail. Then left a message on their website 5 days ago to get a response. Still nothing. Do they still exist?"
"I have been buying movies from this company for years. They are prompt and courteous. Always upfront if there will be a delay of any sort. I am a dedicated customer and will always return for my classic movies. I love my old movies!"
"I have not yet received items I ordered, so cannot comment yet."
"My order hasn't arrived yet. It's been two weeks so I thought it would have gotten here by now. When and if it DOES arrive, I will be able to say more."
"THIS IS A TERRIBLE COMPANY TO DEAL WITH. THEY DO NOT ANSWER PHONE CALLS AND THEY DON'T RESPOND TO E-MAILS!! I HAVE CONTACTED THEM OVER AND OVER ASKING WHERE MY MOVIES ARE AND WHEN I CAN EXPECT THEM. NEVER A RESPONSE! I ASKED THEM TO REPLACE OR REFUND THE PRICE FOR A HORRIBLE COPY OF A MOVIE, AND AGAIN, NO RESPONSE! I HAVE WAITED 2 MONTHS FOR ONE MOVIE AND IT HAS NEVER COME. BUYER BEWARE OF THIS COMPANY!! I BUY A LOT ON LINE AND RARELY HAVE ANY PROBLEMS EXCEPT FOR THIS COMPANY!! NEVER AGAIN!! I AM UNABLE TO ADD THE DATE OF THE SECOND INVOICE PURCHASE DATE BELOW, BUT IT WAS JULY 3, 2015."
"THE ONLY REASON I PAID FOR "ROBINHOOD OF EL DORADO"
IS BECAUSE YOU EMAILED ME AND SAID IT'S AVAILBLE.
NOW YOU TELL ME "YOU'RE WAITING ON IT" TELL YOU WHAT,
IF IT'S NOT IN MY HANDS BY 9/14/15 I'm GOING TO MY BANK
AND GET A REFUND. !!"
"We ordered our classic film, it came without delay or any issues. I would order from them again. I wish it were all this easy!"
"I paid but never received a notification of purchase, order number nor the item. They do not answer their phone or emails. I would never recommend this site to anyone."
"Even though it came from USA it was worth the wait. Well done!!!"
"I ordered the tv series December Bride on Aug 19th. I was not given any confirmation email that my order was excepted and what my invoice number was for my order. I called several times during the store hours, but all I got was a recording. I never got a call back...no nothing. If this is the way you want to run your business that's fine. Just send my money back and I will unsubscribe from getting further emails about your products. To say I am very dissatisfieddoesn't come close to how I feel. I am on a very limited budget and had I known I would get this kind of service I never would have ordered anything and trust me when I say...I WILL NEVER ORDER ANYTHING FROM THIS SITE AGAIN."
"It took several months to deliver one movie, and the other was cancelled. I have had good experiences on previous orders."
"I have not yet received my order and repeated emails to the company have gone unanswered. This is now the 30th of August and the order was placed on the 15th."
"I would never recommend this company> I have tried to email the company through their own site, in regards to receiving my tracking number which they said they would send for the movies I ordered, and there has been no response. I made my purchase 2 weeks ago and the dvds were a gift for Fathers Day, thinking that 3 weeks from the states to Aus is plenty of time. They were quick to take the money. I wish I had of read the reviews before making my purchase, as I would not have bought through them. There is No Customer Service. I work for a huge corporation who deals with thousands of orders and we answer all emails within a 24 hour time frame. No Excuses for this company. If I don't hear from them shortly I will be taking it further as they seem to be Fraudulent. If I receive my DVDs by the 09/9/15 I will retract my reviews."