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Luca International

1 reviews
5.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2005-07-07

"I ordered tire pressure caps from them. I originally ordered from AutoBarn, but after a couple weeks later, and not being told they were out of stock until after I started to inquire about my order and then later being told, I cancelled my order with AutoBarn and found a good deal at this website. Submitted my order and got received the merchandise later that week.

I don't remember specifically if they had different shipping options but since I was not charged extra for shipping, I am not complaining that it was sent by USPS. In addition, I am not sure if they accepted credit cards, but since the price was good, I didn't mind using PayPal.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
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Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Delivering products on-time
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Making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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