"Always pleased with the service received from Lucky Vitamin. On order before last I had forgotten to include an item and called the next day to see if it could be included in my order so I would not have to pay shipping, but was told my order was already being processed and they could not add an item to it BUT they sent me the item immediately without shipping charges. Thank you Lucky Vitamin!"
"Mark and Leslie treated me like gold. Could not have been better. Courteous, kind and very quick to resolve issue. And Leslie is quite funny. Wonderful people. On top of this your prices and options are excellent."
"Love shopping with lucky vitamin. Will definitely shop again. Quick response time and quick delivery. "
"I'm not one to write reviews, but Lucky Vitamin is AWESOME. Product received fast as lightening. This is my fourth order with them."
"I have ordered from Lucky Vitamin for a few months and every single time, it is on time like clockwork. Order is easy and delivery is consistently fast. I ever recommended it to my friend and I would recommend it to everyone into health food and supplements."
"Dear Sir/Madame:
I have been very satisfied from previous orders but this past one let me down.
First of all I found that that the delivery charge was not waved when I thought I saw that orders over the one hundred and ____(forget exact number) were waived. My order exceeded $200. I was disappointed when there was not enough of one product in stock and then lastly, I had to pay another delivery charge via Canada Post which I had to go and pick up. My last order from you came straight to my door with no added fees and I believe, that delivery charge was waived.
KB"
"I have now lost all hopes of receiving my ordered items after a lapse of almost 30 days. You people are not at all serious about tracing the consignment & reply vaguely without any assurance or honest efforts to trace the consignment whether it has reached INDIA or somewhere near to client. Whenever a consignment is transported to India for carry the goods further inside Nation a BAR CODE is generated in all post offices or courier services. You have not forwarded this BAR CODE to me till date through which I can check with courier services in India which was the easiest possible method to trace the consignment due to me. Instead you always reply absurdly & blame us for choosing substandard delivery method. Why you advertise "NOW IN INDIA" with bold letters? I think to mislead the purchaser to fall in harassment trap...Give me an honest & logical reply or I will be compelled to write reviews on your dubious dealing in all the media.....P.K. Shukla 22-11-2016 "
"I was googling the day I landed on Lucky. They have everything in,the world! Their site drew me in, I spent two hours exploring and I bought several items. Before I knew it my order arrived, it was like Christmas mornings unpacking my goodies. Great prices, fast shipping. "
"Fast shipping and great customer service"
"Ordered over a week ago, but the item has not shipped out. Not sure what they are waiting for, and received no communication about the delay. "
"Excellent service - ahead of schedule.
EM"
"Very impressed with Lucky Vitamin from start to finish. I will definitely order from them again."
"I placed an order, paid via pay pal, and they canceled my order without informing me because I didn't verify the order by calling them. I didn't know I was supposed to verify. I called and customer service was horrible. I had to speak to 4 ppl so I could get my pay pal refunded and re order the products with pay pal again. When my shipment of 8 items came, my very expensive probiotics were supposed to be cold (I paid an extra 16 dollars for this). They came in a huge box with the other items all together and there was a small ice pack not even near the probiotics. My soap was iced instead of my probiotics. I don't ever want to call customer service. I'm just never ordering there again. Vitacost.com is awesome. I'll continue ordering there and the products I can't find, I will get elsewhere. "
"Best price in the west, good communication and international delivery."
"so far so good. thank you"