"Whenever I have to call a customer service, I take a deep breath and think of the worst. You usually have to listen to a slew of options; you get caught up in a vortex. However, Lucky Vitamin is unlike the others. I reached a live person the first time and was helped. I highly recommend Lucky Vitamin to everyone. Best prices, best variety and the BEST personnel."
"I found everything that I was looking for and at great prices! Will order from here again."
"Lucky Vitamin always gives awesome samples! "
"I had made a purchase on November 3 but the product has still not arrived. I am not sure whether the order is shipped in full or part. The last update is showing November 7 from Melrose USA. I am not able to track it or get any information. Please do not take orders if you are unable to fulfill it to International Customers. "
"I ordered 2bottles of body wash, and I received only one."
"I kept a careful watch on the tracking information because I was waiting for the product I needed to arrive. The box from the company was delivered on time, but with a product I never ordered and the two things I paid for and needed were not in the box. I called and a customer service rep was extremely helpful, friendly, and resolved the problem immediately. He sent a replacement order right away, so I'm satisfied. I've been doing business with Lucky Vitamin for some time, the prices and products are excellent, and I've never had a problem before, so mistakes happen and the rep was so cooperative and pleasant that I don't mind much. Fortunately, I was not out of the product so the additional wait time doesn't bother me. But I did order something I need to take every day and if I would have had none left, that would have caused a lot of discomfort. I would, however, highly recommend doing business with the company and will continue to shop online and place orders on the site. "
"LuckyVitamin is the store I shop from the most for supplements. They have great prices, wide product selection, fast shipping and their customer service is amazing. "
"Online shopping conveniently set up. More cushioning of products in shipping box was needed though."
"I have not recived my purchase. I,m surprised that you ask for the satisfaction about the product. It not reached to his destiny!!"
"Was shipped quicker than expected.
Excellent price
Thanks"
"So happy with Lucky Vitamins. They packaged everything really well and it arrived fast !"
"I've been waiting THREE MONTHS (despite them trying to tell me that I am lying) for my little delivery and after chasing and chasing the scripted customer service people I have now been told that because I DIDN'T INSURE the order (yes they really said that) I am NOT entitled to a refund since it never arrived!!!
LETS GET THIS STRAIGHT. PAY FOR PRODUCT/SERVICE, DON'T RECEIVE IT, GET IGNORED, YOU GAIN ABSOLUTELY NOTHING OUT OF YOUR INITIAL PURCHASE. THIEVES!
Suprise, suprise I have been ignored ever since I patiently resuested a refund/re-issue of my delivery. Disgusting company and I don't know how they are allowed to continue. AVOID AVOID AVOID!
NO, I WILL NOT STOP UNTIL MY MONEY IS BACK IN MY ACCOUNT."
"On top of that you get a barrage of f**kn emails reminding you of .... oh ya I ordered something from that company.....and I still haven't seen it. And also, who sends out a request to rate a product knowing it probably hasn't got there yet...someone who doesn't give a shit on how long a customer has to wait for a shipment...thats who. Because if they knew how long it takes to receive something they would probably tell the dumb ass in i.t. to change the time they wait until they send out asking for a review."
"Everything tastes like chemicals- and I ordered 2 of everything! OMG!
Jessica Lee"
"Great prices, selection and arrives very quickly!"