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Product & services pricing
3.47/5
Chance of future purchase:
3.73/5
Shipping & packaging:
3.99/5
Customer service:
3.73/5
Return/Replacement policy:
3.83/5


Verified
5/5

2023-10-13

Excellent presentation

"Product well packaged and so cute! Very well done! Love the positive messages, even on the outside of the box. Will definitely order from them again "

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Verified
2/5

2023-10-13

Gift note cutoff

"I sent this as a gift and my note was cutoff and nowhere in the package did it include who it was from. My recipient, who I sent this to in order to bring some light to her day while grieving, had to ask around to multiple friends and co-workers to determine who it was from. Not ideal. If your product is predominantly meant for gifting, please get this right! "

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Verified
4/5

2023-10-11

Customer service very responsive

"I ordered 2 plants, each to be delivered to separate addresses. When I messaged customer service to inquire how I'd know when each delivery was made, I received a prompt reply however some of the information was inaccurate. The issue has since been resolved. Thanks Lula's Garden!"

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Verified
5/5

2023-10-09

"Will You ".....

"I just received these ( 6 ) on Friday and they are even better than what I expected the photos are beautiful but they are even better when they are in person :) ( succulent )

I have my wedding on 10/22/23 and we live in the mohave desert so I wanted to keep the feeling of the desert in the event.

You have the best product and I will continue to be a customer ...thank you !!!
"

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