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Verified
5/5

2012-10-29

"Everything was perfect, specially the shipment, fedex works so well here in Spain. I'll buy again for sure.


Thanks for the service!
"

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Verified
5/5

2012-10-29

"Very fast shipping. I recieved my package from hong kong to new york faster than I get some shipments from inside the US.

Product and packaging were very good.
"

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Verified
5/5

2012-10-28

"The unit i received was flawless from the start. thank you!"

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Verified
5/5

2012-10-28

"This was my first experience with MP4Nation. My impression is that they offer great products at very competitive prices. Definitely coming back myself and recommending to my friends.
Thank you A+
"

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Verified
5/5

2012-10-26

"amazing product; thanks so much!"

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Verified
5/5

2012-10-26

"Ordered the earphones on Tuesday, got them on Thursday in my office in Seoul.
This was with FedEx (free) shipping.
The product was as expected, nice package, and the sound is clearly the best I have experienced from 4 or 5 IEMs I owned so far (all in the sub-50$ range).
All in all a good buy.
"

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Verified
5/5

2012-10-24

"I've been a customer for MP4Nation for a couple of years. I appreciate the professionalism, good service, products, competitive prices, promotions they have. Problems appear sometimes but this is something that any business has. Overall very good merchant."

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Verified
5/5

2012-10-24

"I had placed an order for a pair of brainwavz r1 earphones. the great part about the deal was a 10$ discount by mp4nation and free FEDEX priority shipping. got the product in 4 days after it was shipped. No problems with mp4nation at all. "

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Verified
5/5

2012-10-24

"Great & friendly stuff.
Shipping with fedex was great.

Customer service works great to assist you in anything:
I ordered Brainwavz R1 with mic, which didn't work with my mobile phone. I opened a ticket with customer support, who provided details about an optional adaptor (fiio LU1 or LU2), or an option for product return or replacement.


Great stuff
"

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Verified
3/5

2012-10-24

"Web chat on their site is totally dead, no response at all.
Email to customer service is ONLY replied after 10 days.
Their FB administrator is one of the most rude administrator I've ever encounter.

All in all, 0 out of 10 for customer service.

But... their order fulfillment department is just stellar. Processed order at 2:50am on a monday morning!! Received my package on tuesday at 3pm. Everything is nicely pack, items reach me in perfect condition.

If they offer any item that is interesting and at a good price, will buy again from them. But you just need to find out product information from other place, because MP4nation just dont really care about replying your product related question.
"

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Verified
5/5

2012-10-24

"very fast shipping and contact. will deal again!"

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Verified
4/5

2012-10-23

"Very user friendly website and they ship worldwide. Good selection as well as sales. Would use this site again. "

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Verified
5/5

2012-10-23

"I ordered Brainwavz R1 dual dynamic earphones which was on sale with free FedEx shipping and i am very pleased with the service and my overall experience is very good.Super fast shipping and very good communication.This is my first purchase from MP4Nation and will definitely recommend to everyone.Overall i am satisfied with the product.

Order #100051478"
"

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Verified
4/5

2012-10-23

"mp4nation.net product, brainwavz, is one of my favorite audio product.

i am very glad when they provide free shipping via fedex, but there is some hidden cost in delivery (fedex fault) that i found inconvenience.

overall CS responds is good, but sometimes they need more "polish" their answer, rather than give a cold straight answer.

i wish all the best for raz and mp4 nation, keep up your good work.
"

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Verified
5/5

2012-10-23

"Prompt. Professional. Absolutely zero complaints."

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