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Return/Replacement policy:
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5/5

2002-06-28

"Ordered Lian-li PC-60 and Enermax 350 watt power supply on a Sunday and recieved it on Thursday morning. Power supply came mounted which was fine with me. Would buy from them again."

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CW
1/5

2002-06-28

"I promptly recieved the Gainward GeForce4 Ultra/750XP AGP 128MB DDR 3D/TV Video Card
I ordered only to find items that are suposed to be included in this packedge were not all here.
The card also apears to be damaged because even before I loaded the drivers the card displayed random lines/discolloration on the screen as well as after the drivers were loaded.

This packedge is suposed to include:

Drivers CD
WinProducer/Coder
WinDVD
Serious Sam
2 DVI Outputs, 2xDual-Display DVI->VGA adapter
IEEE 13974 Firewire card (VIA VT6306 Chip)
Quick Start Guides
*Handbook
*Firewire cable 1,80m
*3D stereo shutter glasses
(*not included with shipment)

I contacted sales and Lars helped with the return, my account was credited with no other problems when dealing with them.
I will not be buying from them again though.
"

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1/5

2002-06-27

"What a nightmare. I bought a Case, power supply and HUB. The case took 4 days to ship and so did the power supply. When it arrived the power supply had been fitted to the case. Great except I didn't want it like that.. I own a small store and the case and PS were for separate things.. It now looks like I give my customer and OEM PS as there is no BOX. The hub is another matter.. Its still not been shipped. I never was told the hub was back ordered and have never received any type of email regarding the situation of the hub (after 9 days). So basically they have my money but I have no parts... They should have atleast emailed me say that the hub is back ordered and not included in this shipment.. Bu hey that would be too tough.

BEWARE!
"

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Delivering products on-time
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Being updated on the exact date the delivery was sent
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5/5

2002-06-25

"I placed my order on Friday (June 14th) night. It was shipped on Tuesday, I got them on the June 18th. Everything is on time. The Lian Li PC60U case are terrific and with good price!"

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5/5

2002-06-24

"Great prices on Lian Li cases. I ordered a PC68 and a 2.26 processor on a Wednesday and the order shipped on Monday and came on Friday (Wis to Ca). They could use a little work in the processing department but overall very happy. The case was actually the newer version so I was pleasantly surprised."

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Delivering products on-time
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1/5

2002-06-12

"Placed an order on June 1st, 2002. Left my e-mail, phone number, and address... Never heard from them. Sent an e-mail to them. Nothing. The worst company I have dealt with."

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5/5

2002-06-06

"Ordered PC-69 USB Lian-li case. Shipped in original box, as expected. Best price I could find. Shipped fast and well, ordered processed fast. About the only good deal they have are the lian-li cases I think, everything else is cheaper than the stores but not compared to other top-gun parts sites like googlegear.com and newegg.com. Very good experience, but probably won't buy anything from them any time soon."

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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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5/5

2002-05-07

"I had a very good experience with Milwalkee PC or MPCParts. I ordered my Lian Li case and extra fans through them and the transaction went good.

( I am not giving out my invoice number though, Reseller Ratings might rethink that requirement since it gives you access to all my sensitive information - Alan )

I was a little scared to order after I read the only comment on this company and the customer called them "pr*cks", but I find the opposite to be true.

Yeah, I'd buy from them again.
"

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2/5

2002-05-02

"Ordered a tower. Was sent the wrong one which actually cost less than the one I ordered. I e-mailed them to tell them this and asked that they just credit me the difference instead of going through the hassle of sending it back. I never, EVER heard back from them!!!"

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3/5

2002-04-26

"they used to be great- my last two orders have taken weeks to ship. this is getting terrible."

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Customer service being trustworthy
Customer service resolving problems
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5/5

2002-04-10

"I have been picking up individual pieces for the computer I was going to build for myself. I was down to the mobo, cpu and psu and I knew what I wanted. I priced out everything at Newegg and then called MPCParts. I wanted to purchase from them, if possible, because they are local to me. The mobo (ECS K7S5A) has been known that you either get a good one or a bad one, so I didn't want to deal with the RMA situation. I called MPCParts and talked to Lars and asked him if he could help me out. He came back with a price that was comperable to Newegg so I purchased it from them. If you need to talk to someone who knows computers talk to Lars! Update 5/10/02. I had to RMA the board. I sent the board on Monday and had the new board Tuesday (I live about a half an hour away). They made me send it instead of just bring it in but it worked out O.K. I an very happy with the service on the RMA and I would definitly do business with them again!"

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Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-03-21

"Ordered from these guys a while back. Was a little skeptical as they weren't on resellerratings yet but they had a great price on the CG 9001 Server case. Ordered and it was shipped right away and delivered very quick. There was no power supply, and was advertised with one, but it wasn't a big deal because I already had one and I know this was CG's fault and not MPCParts. I just wanted to notify them that CG might have messed up as I didn't receive one. They thanked me for letting them know and, without knowing, they had one rush shipped to me a delivered a few days later. Good company in my book."

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4/5

2002-03-18

"I had a good experience with this company. Of all the places I searched, I found the best prices here for the Lian-Li case. I ordered the power supply and the case from this company and they even helped me installed the power supply onto my case. My order arrived promptly as promised."

Detailed Review Benchmark + -
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

4/5

2002-03-12

"I orderd on a Wed. night, and my shipment was sent out on Thur. afternoon. It was sent UPS Ground and arrived right when it said it would. I got everything I wanted at a very cheap price. The box was pretty banged up, but this seems to be a UPS thing (none of the order was damaged). All in all I had a good experiance with them. I plan on ordering again."

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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status

1/5

2002-03-12

"RMA process was unprofessional to say the least. Mailed the motherboard back to me even though it was a defective return and I had re-ordered another one so as to cross-ship them. They screwed this up, leaving me with two motherboards. There was no explanation as to why the original motherboard was mailed back to me. Worse, the board was mailed back to me TWO MONTHS after the original purchase. So I had had a working motherboard for a month and a half, and suddenly this motherboard shows up out of the blue with no explanation. I checked my credit card statements and they never credited me. These guys are SCAM ARTISTS STAY AWAY!!!!"

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Pricing of products and services
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N/A
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability