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4/5

2003-06-19

"ordered a lg dvd/cd-rw combo and got a samsung instead. same specs though."

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5/5

2003-06-09

"This was a simple single product purchase and was nothing special. Shipping was surprisingly quick and might be so for you if you live in a major metropolitan area.

I'd do business with these guys again.

Dr.Rick
"

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5/5

2003-06-06

"Ordered a Zalman Zm80A-HP Video heatsink from these folks and in exactly 2 days later I received the product very well packed and ready for installation. With the Yahoo shipping and tracking system it was a pleasant experience. Ordering was simple and took just a couple of minutes. Will use them again!"

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1/5

2003-05-08

"Ordered an Enermax case on Friday. I got an order confirmation. I tried tracking the order on Tuesday to no avail so I e-mailed them. They e-mailed me back stating that they have been trying to call me because my credit card phone number was wrong. They have my correct home phone number and I have call logging and they did not attempt to call me so they lied about that. They also had my e-mail address and did not attempt to e-mail me either.

I will never buy from them again. I'm going back to newegg.com and spending the extra couple of bucks because I KNOW Newegg won't screw up my order and lie to me.
"

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Is trustworthy
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Likelihood of customer recommendations
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Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
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5/5

2003-04-21

"These guys aren't super cheap, but I have ordered from them twice, been very happy both times, and will do so again."

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5/5

2003-02-10

"Ordered alot from these people including my Lian Li case, three CPU's, and most recently a pair of removable hard drive racks with LCD displays. Very friendly people and fast shipping times, received all items the next day. Would do business with them anytime."

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Customer service being knowledgeable
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5/5

2003-01-09

"MPC Parts is one of the tops. I didn't have any problems at all with them or the product. I orded an Enermax 430W EG465-VE FCA power supply. I ordered it on Friday (1-3-03) and received it on Wednesday. By Wednesday night I had it in my computer and completely operational. Can't beat that.
Once again I say "Thank God for a site like this" and want to thank all the people out there that say the good along with the bad. And most of all a special thank you to MPC Parts for doing a supper job.
"

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5/5

2002-12-18

"i ordered an enermax case from them on saturday night. it shipped from milwaukee monday where they are and got to me in chicago tuesday where i am. it was what i ordered and it was quick. im happy. "

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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2002-10-09

"I ordered here because New Egg was out of stock and they had the best price. I ordered on Thursday morning, they shipped Monday with the parts arriving in good condition on Wensday (Only one day slower than NewEgg). The only thing I didn't like is their order tracking. I had no way of determining the status of my order, and I was not sent a notice when my order shipped. Instead I had to keep entering my order number and zip code only to have UPS tell me that my package was not in their system. When I tried to email them asking when my order one email address included with the order confirmation was invalid, and the other was unreachable because the inbox was full. However when I did manage to find a functioning email address they promptly responded. If they added an internal order tracking system like NewEgg I would be more likely to do buisness with them in the future. As it stands I will stick with NewEgg. "

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
Overall web site
Web site being easy to use
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5/5

2002-09-17

"I ordered an Enermax 430W PSU(NOT the one with the switch) and an Silver Lian-Li T4 Temp Monitor. Prices were cheap, and they were in the same state as me. It took them 2 days to process my order, although it arrived the same day they shipped it since I live about 2-3 hours away. Everything was packed good, but there were no peanuts on the bottom, only a bunch on top so everything was secure.

It WILL take them a few days to process your order, and this is what is stated on their website:

Please allow two business days after placing your order (three days if your order was placed on weekend) before attempting to track your package.
http://www.mpcparts.com/track.asp

So, just beware of that fact.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2002-09-06

"I ordered a SkyHawk server case, MPC had an excellent price, low shipping cost and they aren't too far away so UPS Ground is 24 hours and they have less chance to destroy things by throwing them around !

The case arrived in good order, although the note on the outside of the box "RATTLE OK" was a bit worrying ! The only negative was that it took 2 days to ship, which for an in-stock item seems a little long.

I will certainly order from them again for this sort of large item.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2002-09-05

"I ordered an Athlon cpu from them for a great price. Next day, I get an email stating the price was wrong and they are cancelling my order. WHEN YOU PUT UP AN ITEM FOR SALE AT A CERTAIN PRICE, YOU EXPECT TO GET IT FOR THAT PRICE.

Now, they have this item for $110.00 + 6.10 s/h = $116.10.

Newegg.com (who I usually deal with; over 20 orders) has it for $86.00 free s/h.

GUESS WHO I WILL BE DOING BUSINESS WITH IN THE FUTURE AND WHO I WON'T???
"

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Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-08-23

"I ordered a pc-60 case on Monday and I had it at my house on Wednesday. This was with standard shipping for $12.10 for a computer case! My hats of to them. Great prices and great service. I would not hesitate to buy again from them."

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5/5

2002-07-30

"Pretty good service. I bought the Lian-Li PC-65 case and it arrived in perfect condition. They didn't process the order same day though, which translated into a little shipping delay.

Overall a good experience. I would order from MPCParts again.
"

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4/5

2002-07-10

"(+) Quick to answer the phone. I called twice during the day when deal hunting a Lian Li PC65 + Floppy Bezel. The person I was talking to was very nice and patient when asked questions.

(-) Website had some ordering problems and called their toll-free number to place the order. They blamed cookies; it could have been but doubt it or they need a better webmaster

I ordered the Lian Li PC65 + Floppy Bezel for $152.61 shipped from WI to CA. Placed the order on July 1, shipped July 3, receieved July 10. Pretty long wait but it was okay. It is the newer Lian Li PC65 model (flat front surface) which I wanted and they delivered. The (alu) floppy bezel fits my floppy disk drive perfectly. The case had some scratches but on the inside only. I'm guessing it was made at the Lian Li factory because they would have had to open the box, remove screws, make the scratch, and put it back together. The outside has no scratches, which is more important.

All in all a very good experience and would deal with them again (unless i'm in a hurry).
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
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Overall technical support
N/A
N/A
Overall customer service
Customer service being trustworthy
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Customer service making decisions on their own
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Overall web site